Configuring Call Handling
How to Configure Cisco Unified SCCP SRST
148
Cisco Unified SCCP and SIP SRST System Administrator Guide
OL-13143-04
SUMMARY STEPS
1.
call-manager-fallback
2.
transfer-pattern
transfer-pattern
3.
exit
DETAILED STEPS
Examples
In the following example, the
transfer-pattern
command permits transfers from a non-IP phone number
to any Cisco Unified IP Phone on the same IP network with a number in the range from 5550100 to
5550199:
call-manager-fallback
transfer-pattern 55501..
Enabling Consultative Call Transfer and Forward Using H.450.2 and H.450.3 with Cisco SRST 3.0
Consultative call transfer using H.450.2 adds support for initiating call transfers and call forwarding on
a call leg using the ITU-T H.450.2 and ITU-T H.450.3 standards. Call transfers and call forwarding using
H.450.2 and H.450.3 can be blind or consultative. A blind call transfer or blind call forward is one in
which the transferring or forwarding phone connects the caller to a destination line before a ringing tone
begins. A consultative transfer is one in which the transferring or forwarding party either connects the
caller to a ringing phone (ringback heard) or speaks with the third party before connecting the caller to
the third party.
Note
For Cisco SRST 3.1 and later versions and Cisco Unified SRST 4.0 and later versions, call transfer and
call forward using H.450.2 is supported automatically with the default session application.
Command or Action
Purpose
Step 1
call-manager-fallback
Example:
Router(config)# call-manager-fallback
Enters call-manager-fallback configuration mode.
Step 2
transfer-pattern
transfer-pattern
Example:
Router(config-cm-fallback)# transfer-pattern
52540..
Enables the transfer of a call from a non-IP phone number
to another Cisco Unified IP Phone on the same IP network
using the specified transfer pattern.
•
transfer-pattern
: String of digits for permitted call
transfers. Wildcards are permitted.
Step 3
exit
Example:
Router(config-cm-fallback)# exit
Exits call-manager-fallback configuration mode.