
CHAPTER NINE: SERVICE AND SERVICEABILITY
41
VEINVIEWER FLEX USER GUIDE
020-300020-03 Rev. 1 (03-2013)
CHAPTER NINE: SERVICE AND SERVICEABILITY
Please ensure all stored images from the device are saved on your PC, and delete
all captured images from the device prior to sending the VeinViewer Flex units for
service.
Christie Medical Holdings is committed to helping you get the greatest value from
the use of your VeinViewer Flex. While VeinViewer Flex is of high quality, we do
realize that from time to time, you may need support for technical or user issues.
Please use CHAPTER TEN: TROUBLESHOOTING to determine the answer to your
question, or contact the Christie Technical Support by telephone, by e-mail, or
online.
Christie Technical Support Hours:
Monday – Friday
8:00 a.m. – 5:00 p.m. CST
E-mail: [email protected] (accepted on a 24-hour basis)
Web site: www.veinviewer.com
Telephone:
1-901-721-0330
1-877-SEE-VEIN (1-877-733-8346 toll-free)
International: +01-901-721-0330
Fax:
1-901-721-0350
International: +01-901-721-0350
Unauthorized or improper use of VeinViewer Flex will void the limited warranty.
Service may be done by an authorized Christie Medical Holdings representative.
The limited warranty will not apply to any product which is or has been subjected
to:
• Alteration or repair, except with authorization from Christie Medical Holdings
technicians;
• Misuse, improper maintenance, negligence, or accident;
• Damage from excessive current, temperature, or other deviation from the
applicable environmental specifications (see Storage and Handling
Specifications);
• Alteration, defacement, or removal of the serial number (or any part thereof).
Christie Medical Holdings is committed to the quality of our products. You can
reach our Christie Technical Support with any questions or comments regarding
service contract options, in-service training, sales, or support by visiting
www.veinviewer.com, e-mailing [email protected], or by calling 1-877-SEE-
VEIN (1-877-733-8346 toll-free). For international calls, dial +01-901-721-0330.
Summary of Contents for VeinViewer Flex
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