Captaris Captaris FaxPress, Supplementary Manual

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Admin Guide > Sending a Test Fax
FaxPress Administrator Guide 111
Additional electronic confirmation notices can also be configured using TrayFaxAlert. For
more information on confirmation notices and TrayFaxAlert, see Notices and Alerts on
page 1.
If you’re using one of the FaxPress Email Gateway options, electronic fax confirmation
notices will automatically arrive via email after each fax transmission. See the FaxPress
Email Gateways Guide on page 1 for more information.
Printed fax confirmation options include automatically printing a confirmation notice, or
printing a confirmation notice plus a copy of the outgoing fax. Printed fax confirmation
options can be configured either in the Outgoing Faxes tab of the User Properties (see
Setting Outgoing Fax Properties on page 148), or the Other tab in the Send Fax interface
(see Sending Faxes on page 1).
About the Outgoing Fax Queue and Fax Status
The FaxPress’s Outgoing Fax Queue includes the Personal Faxes Only folder,
displaying faxes specific to the account you’re logged into, and the All Faxes folder,
displaying all outbound faxes.
Faxes can be sorted by Sequence Number, Date & Time, Destination, Company,
Source and Status. Fax Status categories include: Queued, Ready, Active, Delayed,
Held, Approval Required, Sent, Failed and Retry.
For fax processing efficiency, the FaxPress’s fax board service is designed to cache up to
two fax jobs per fax line when necessary. For this reason, the faxes identified as Active
will include the fax jobs actually in process, plus any additional faxes in the fax board’s
cache.
This means that the number of Active faxes can be up to twice the number of the unit’s
lines. For instance, the 4-line unit in the example below displays eight active faxes rather
than the four active faxes you might expect for a 4-line unit.