Captaris Captaris FaxPress, Supplementary Manual

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Admin Guide > Internet Faxing
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Internet Faxing
The FaxPress has a software module called Captaris Internet Faxing (CIF) to provide
support for internet faxing using a direct internet connection. Internet faxing can send
faxes over the internet to a remote FaxPress or FaxPress server, even if those units are
behind a firewall and you are using a VPN. The recipient FaxPress or FaxPress server then
uses phone lines at its own location to send your fax at a lower cost. If your company has
multiple sites and has a FaxPress or FaxPress server installed at these sites, you can use
CIF to send faxes from users located at one site to users at another site straight through
CIF without using a public telephone line system.
To use internet faxing, both the sending and receiving FaxPress servers must have TCP/
IP configured and enabled. Client workstations do not need to have TCP/IP enabled. If you
use an intranet, both the sender and recipient Local Area Networks must have a
permanent connection to the Internet.
The CIF function transfers fax job files in TIF format across the Internet. Both the sending
and the receiving sides must be using FaxPress for CIF to work. CIF can be enabled or
disabled from FaxPress.
If CIF for incoming job is enabled: When FaxPress receives a CIF job, if the job’s fax
number matches its own fax number (according to line settings) then the fax job will be
stored in the assign line to user incoming fax queue. By default, assign line to user is our
Unaddressed user. Otherwise, fax job will be put in Outgoing fax queue and fax it out
based on the provided fax number in the incoming fax job. If the fax number in the
incoming fax job contains T-30 Sub-Addressing (e.g. 408-852-8103#1234##), incoming
fax will be routed to the specific user’s mailbox based on the matching mail box ID (e.g.
1234).
So that a fax server knows when to use internet faxing and when to just use its own phone
lines, you must create configuration tables that associate remote fax numbers with remote
FaxPress servers. On the transmission side, FaxPress uses the routing table to identify the
correct destination IP address of the receiving FaxPress. It uses the fax number provided
by the fax job initiator to locate the matching IP address in the routing table. The routing
table is sorted based on fax number. You can configure a local FaxPress server to use a
remote unit to:
„
Fax all faxes addressed to another country
„
Fax all faxes addressed to another area code within a country
„
Fax all faxes addressed to a specific fax number prefix within a country and an area
code
„
Fax all faxes addressed to a specific fax number
You can also configure CIF to resend the fax over a local phone line if the fax is not received
by the remote FaxPress server within a specified time period.
To configure your server to process incoming and outgoing faxes through the internet,
follow these steps:
1. In the Outgoing Faxes area, select Send faxes through the Internet Fax. To
make sure faxes will still be transmitted even if the remote FaxPress is not
available, select Send fax through local phone lines. For FaxPress to send
failed internet faxes over the phone lines, check this option, then enter the amount