Captaris Captaris FaxPress, Supplementary Manual

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Admin Guide > Configuring the FaxPress
FaxPress Administrator Guide 93
Configuring the FaxPress
This chapter describes the basic configuration required for the FaxPress to be able to send
and receive faxes. This chapter also describes the configuration required for automatic
routing and integration with your PBX system and DID trunk line. For help configuring
additional FaxPress Server Properties after the unit is operational see Setting the FaxPress
Server Properties on page 134.
Before using the FaxPress to send and receive faxes, you’ll need to configure, at minimum,
the FaxPress’s:
„
Line Settings
„
Dialing Properties
„
Email settings
„
PBX/DID to integrate the FaxPress with your PBX system and/or DID trunk. See
Automatic Routing and PBX Integration for more information.
The FaxPress’s Email settings can be configured with the name of your SMTP or Exchange
server to allow your users to access their email address books for addressing faxes and
send faxes to email recipients as well as fax recipients. Mail server information is also
required for use with the Email Gateways.
About FaxPress Line Optimization
Captaris’s Minimum Idle Lines parameter provides a patent-pending way to prioritize
incoming fax jobs and optimize line usage. The FaxPress by default always reserves one
idle line for incoming faxes, no matter how many lines are momentarily sending or
receiving. This limits the number of busy signals delivered, and maximizes the incoming
call connect rate.
The reservation of one idle line for receiving faxes is a configurable number that can be
set to zero for customers who only want to send faxes, or to a higher number for
customers who want more resources dedicated to maximizing the incoming call connect
rate (see Modifying the Number of Idle Lines on page 94.)
This line utilization method relieves the administrator of having to predict a static setting
for the expected send and receive workload. The Minimum Idle Lines parameter controls
the acceleration in receiving resource allocation, and doesn’t require a static dedicated
allocation in order to do so.
This means that an 8-line FaxPress, even with all eight lines set to Bi-Directional, will by
default still only use a maximum of seven lines at any one time to send faxes. An eighth
line will always be kept idle, reserved for incoming fax traffic.
If, for testing purposes, you connect only a single phone line to your FaxPress, at least
two of the FaxPress’s lines (e.g., Line 1 and Line 2) must still be configured for the
FaxPress to send faxes. Configure the FaxPress line connected to the outside line as Bi-
Directional, then configure an additional FaxPress line as Input Only, rather than Not
Connected.
With the minimum idle lines set to the default one, and only one FaxPress line configured,
the system won’t be able to send faxes, even if that one line is configured for Output Only.
With only one line configured, the FaxPress will not send faxes, automatically reserving