Captaris Captaris FaxPress, Supplementary Manual

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Admin Guide > Automatic Routing and PBX Integration
FaxPress Administrator Guide 81
Automatic Routing and PBX Integration
The FaxPress is easily integrated with a variety of PBXs to provide automatic delivery of
incoming faxes to the recipient’s email mailbox or desktop. In both cases, the FaxPress
user mailboxes are assigned mailbox IDs that associate the mailboxes with their
corresponding fax numbers. (See Configuring the User Properties: Mailbox IDs on page
86.)
Mailbox IDs consist of three, four or seven digits depending on how many digits the DID
trunk or PBX is passing to the FaxPress. If you’re not sure how many digits are being
passed, and are not able to acquire this information from the phone company, use the
FaxPress’s dtmf.log file described in Determining the Number of Mailbox ID Digits on page
87to determine the number of digits the FaxPress is receiving.
Digit Strings and FaxPress Parsing Capability
Digit strings are a combination of numeric and alphanumeric digits generated either by the
PBX system or by the line carrier. Within the FaxPress software is an algorithm that strips
the non-essential information and retains the digit information required to identify the
recipient’s mailbox ID.
If, as an example, the dialed number is 408-852-7081, the call may be sent as1188 408
852708199 while it is being routed through the central office or PBX system. Since the
FaxPress only requires the last three or four digits to identify the recipient, any
unnecessary digits are parsed off the number, e.g. xxxxxx7081.
The FaxPress has a configurable digit filter that allows it to support 40 different kinds of
digit strings. These include but are not limited to the examples below.
For 4-digit mailbox IDs (e.g. a 7081 extension), the FaxPress units can:
„
From a 16 character set, strip 10 characters in front of the 4-digit mailbox ID, and
2 characters after the mailbox ID.
„
From a 10 character set, remove 5 characters in front of the 4-digit mailbox ID, and
1 character after the mailbox ID
„
From a 6 character set, remove 2 characters in front of the 4-digit mailbox ID.
„
From a 5 character set, remove a # sign before or after the 4-digit mailbox ID.
For 3-digit mailbox IDs (e.g. an 081 extension), the FaxPress units can:
„
From a 15 character set, strip 10 characters in front of the 3-digit mailbox ID, and
2 characters after the mailbox ID.
„
From a 9 character set, remove 5 characters in front of the 3-digit mailbox ID, and
1 character after the mailbox ID
„
From a 5 character set, remove 2 characters in front of the 3-digit mailbox ID.
„
From a 4 character set, remove a # sign before or after the 3-digit mailbox ID.
FaxPress Requirements
The FaxPress requires a DID trunk or an analog PBX system, or a digital PBX system
capable of digital to analog conversion. Once the FaxPress is configured to map users’ DID
numbers to the corresponding FaxPress accounts, it will direct inbound faxes accordingly.