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For Troubleshooting Operations
Points to Confi rm
Solution
Is the transport area stained?
If the transport area is stained by paper dust or ink, paper jams are
more likely to occur. Clean the transport area regularly.
Improving the Print Quality
Condition
Solution
Streaks appears in the print result.
Confirm that the paper set (size, shape, and type) matches the paper
(size, shape, and type) configured by the application software or printer
driver.
Set the resolution to [Input resolution 1200dpi] (prioritize image
quality) and then print.
If you are using the printer at low temperature (Room temperature is
14 degrees Celsius (57 degrees Fahrenheit) or lower):
Open the [Utility] tab in the printer driver and then select the [Low
Temperature Print Mode] in the [Special Settings].
There are areas missing and shown
white in the printed results.
Confirm that the paper set (size, shape, and type) matches the paper
(size, shape, and type) configured by the application software or printer
driver.
The print head may become dried or
clogged if the printer has not been used for a long time.
The printing is blurred.
Confirm that the paper set (size, shape, and type) matches the paper
(size, shape, and type) configured by the application software or printer
driver.
The print head may become dried or
clogged if the printer has not been used for a long time.
If you are using the printer at low temperature (Room temperature is
14 degrees Celsius (57 degrees Fahrenheit) or lower):
Open the [Utility] tab in the printer driver and then select the [Low
Temperature Print Mode] in the [Special Settings].
