159
For Troubleshooting Operations
Condition
Solution
The colors are wrong or colors mixed.
Any ink tank may be installed incorrectly.
If any ink tank is installed incorrectly, ink colors may be mixed. In this
case, execute [Shipping The Printer] from the printer driver so that
remove ink from the print head.
The back side of the paper gets dirty.
When printed with the wrong paper size, the paper guide or transport
area may become dirty. Confirm that the size of the paper set and the
[Paper Size] configured by the application software or printer driver are
the same.
If the paper guide or transport area is dirty, Clean the transport unit.
The margin of the printed result is too
small or large
Configure the paper size set by the application software or printer
driver as follows:
When the margin is small or when images on the edge of the paper are missing:
Decrease the [Paper Length] and adjust the image according to the
paper size changed.
Also, if images on the edge of the paper are missing, verify that the
transport area is clean before printing. If stained, clean the transport
unit.
When the margin is large:
Increase the [Paper Length] and adjust the image according to the
paper size changed.
