Wired LAN connection
●
Have you selected the correct port? If there is no port to use, create a port.
Checking the Printer Port(P. 506)
Configuring Printer Ports(P. 187)
●
Is communication not limited by the firewall on your computer? If IP addresses are or an MAC address is
incorrectly entered, you will be not able to access the machine. In that case, you need to use the operation
panel to set <IPv4 Address Filter>, <IPv6 Address Filter>, or <MAC Address Filter> to <Off>.
Restricting Communication by Using Firewalls(P. 237)
IPv4 Address Filter(P. 365)
IPv6 Address Filter(P. 366)
MAC Address Filter(P. 366)
●
Disable security software and other resident software.
●
Reinstall the printer driver in accordance with the Printer Driver Installation Guide.
●
Can you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
USB connection
●
Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer driver
in accordance with the Printer Driver Installation Guide. When you reinstall the printer driver, the correct
port is created automatically.
Checking the Printer Port(P. 506)
●
Is bidirectional communication enabled? Enable bidirectional communication, and restart the computer.
Checking Bidirectional Communication(P. 507)
●
Disable security software and other resident software.
●
Connect to another USB port on the computer.
●
Can you print from a USB connection to another computer? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Via print server
●
Can you print from the print server? If you can print from the print server, check the connection between
the print server and your computer.
Problem with the Print Server(P. 399)
●
Disable security software and other resident software.
●
Reinstall the printer driver in accordance with the Printer Driver Installation Guide.
●
Can you print from other computers via the print server? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Printing seems to be slow.
*
●
Disabling Secure Print is recommended if you are not using it.
Changing the Valid Time Period for Secured Documents(P. 119)
*
When the free space in memory is running low, the processing speed of the machine becomes slow, just as a computer
does. There is nothing abnormal.
You cannot print with Google Cloud Print.
Using Google Cloud Print(P. 481)
Troubleshooting
401
Summary of Contents for LBP253 Series
Page 1: ...LBP253x User s Guide USRMA 0769 00 2016 06 en Copyright CANON INC 2015 ...
Page 79: ...Printing 73 ...
Page 121: ...LINKS Printing via Secure Print P 116 Printing 115 ...
Page 197: ...3 Click OK 4 Click Close LINKS Setting Up Print Server P 192 Network 191 ...
Page 381: ...Troubleshooting 375 ...
Page 467: ...For more information about this function see Basic Printing Operations P 74 Appendix 461 ...
Page 499: ...Appendix 493 ...
Page 506: ...Manual Display Settings 0U6X 0HF Appendix 500 ...