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3.

Click on [Remote Service] and tick the checkbox [Enable connection] to allow the Arizona printer
to connect to the Remote Service server.

4.

The status should now change to 'Connected'.

NOTE

If the status remains 'Not connected' do the following.
1. Check that the Arizona printer is connected to the internet.
2. Make sure the proxy setting are configured correctly.
3. In the [Remote Service] window click on [Test remote connection] to try to connect

to the Remote Service server again.

If the status still remains ''Not connected' power Off and On the printer and repeat the
'Enable the Remote Service connection' procedure.

Enable the Remote Service connection

Chapter 12 - Troubleshooting and Support

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Summary of Contents for Arizona 1300 Series

Page 1: ...Arizona 1300 Series User guide Canon Production Printing 2018 2020 ...

Page 2: ... content of this publication should neither be construed as any guarantee or warranty with regard to specific properties or specifications nor of technical performance or suitability for particular applications The content of this publication may be subject to changes from time to time without notice CANON PRODUCTION PRINTING SHALL NOT BE LIABLE FOR ANY DIRECT INDIRECT OR CONSEQUENTIAL DAMAGES OF ...

Page 3: ... Hardware 40 Printer Interface Software 42 Print Job Control Module 44 Maintenance Tasks 52 Counters Module 53 Settings Module 55 Tools and Utilities Module 58 Software Update Module 61 Chapter 5 Operate the Printer 63 Training Requirements 64 Printer Power ON and Off 65 Print a Job 66 Manage the Table Vacuum 68 The Table Vacuum System 68 Using Vacuum Zones Metric Zones 70 Print the Metric Zone Ma...

Page 4: ... Guidelines for White Ink 126 White Ink Workflow Overview 127 Varnish Workflow Overview 130 Configure ONYX Thrive for White Ink 132 White Ink ONYX Media Profiles 133 Prepare White Ink Varnish Print Jobs 135 Select the Best Workflow 135 Set Up a Printer Flood Fill 136 Create Spot Data with the Spot Layer Tool 137 How to Access the Spot Layer Tool 139 Create Spot Data in Photoshop 141 Prepare Spot D...

Page 5: ...nk Waste Trays 202 Clean UV LED Unit Quartz Window 206 Fill the Coolant Bottle 207 Clean the Gantry Rails 208 Change Ink Filter 210 Bleed an Ink Filter 213 Roll Media Option Maintenance 216 RMO Maintenance Guidelines 216 Clean the Rubber Capstan 217 Remove Stains coffee tea soda pop etc 218 Remove Uncured Ink on the Capstan 220 Chapter 12 Troubleshooting and Support 223 Troubleshooting Overview 22...

Page 6: ...Contents 6 ...

Page 7: ...Chapter 1 Introduction ...

Page 8: ...ncerning operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to in jury to persons if not performed correctly To use the ma chine safely always pay attention to these cautions This indication can concern hazards that have a specific CAU TION...

Page 9: ...e notes is highly recommended Body protection symbols This manual uses the following body protection symbols to indicate that it is important to protect yourself before performing a specific task or action Symbol Type of symbol Indicates IMPORTANT Hand protection Wear the mentioned type of gloves when you perform this task or action IMPORTANT Eye protection Use the mentioned type of eye protection...

Page 10: ...erial rates are charged for any service not covered under a maintenance agreement Before calling to report a problem gather as much information about the problem as possible and have it ready to provide to your customer care center Responsibilities of the Operator The printer operator must be properly trained Canon provides training for the operator in the use of the printer hardware and software ...

Page 11: ...Chapter 2 Product Compliance ...

Page 12: ...Product Compliance CE Declaration of Conformity Product Compliance 12 Chapter 2 Product Compliance ...

Page 13: ...r the Arizona 1300 Series in Europe Canon Production Printing Netherlands B V Van der Grintenstraat 10 5914HH Venlo The Netherlands Telephone 31 77 359 2222 Fax 31 77 354 4700 Email info cpp canon Product Compliance Chapter 2 Product Compliance 13 ...

Page 14: ...Product Compliance 14 Chapter 2 Product Compliance ...

Page 15: ...Chapter 3 Safety Information ...

Page 16: ... USE OR NON INFRINGEMENT CANON PRODUCTION PRINTING SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS DOCUMENTATION Canon Production Printing reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revision or chang...

Page 17: ...persons if not performed correctly To use the ma chine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correct ly and avoid damage to the machine or property PROHIBITED Indicates an operation that must not be performed Read these items carefully and make sure not to perform the ...

Page 18: ...handling the parts do not touch CAUTION Crushing of hands or CAUTION UV light CAUTION Bright light CAUTION Infrared light WARNING Electricity Main connection for protective earth WARNING Electricity Main connection for protective earth Label Type Description PROHIBITED Do not walk or stand here PROHIBITED No access Label Type Description WARNING Shock hazard Disconnect all power plugs from electri...

Page 19: ...r Translation Moving Gantry 1 CAUTION Warning Optical radiation Read the user documentation before you perform this task or action Translation Avoid looking directly at lamps Optical radi ation according EN 12198 Category 2 Special restric tions and protective measures are essential when the machine is used in the workplace Wear eye wear gloves and long sleeves when using this printer The type of ...

Page 20: ...s to avoid unintentional contact with or exposure to those energy sources Power source WARNING Put the power plug directly into a power outlet that has the same configuration as the plug The use of an adapter can result in an inadequate power supply If a proper power outlet is not available ask a qualified electrician to carry out the installation This machine has two power inlets Do not insert bo...

Page 21: ... machine Do not use any power cord other than the one provided Never use the power cord with any other electrical device Use only a power cord that is fitted with a protective earth conductor Do not route the power cords in such a way that they can be stepped on or tripped over Power plug WARNING If the machine is connected via a wall socket place the machine close to a wall socket that is easily ...

Page 22: ...RTANT Do not obstruct the operating and service clearance areas in any way Operation WARNING Do not lean lie or stand on any part of the machine including parts that can be pulled outwards e g media drawers Read the User Documentation carefully before operating the machine If you do not understand something in the User Documentation please contact your authorised service representative Before you ...

Page 23: ...r than the components and materials that are mentioned in the User Documentation Only instructed and or skilled persons are allowed to maintain the machine to avoid any risk and or jeopardise given warranties Do not bridge or disable any safety interlock devices CAUTION Do not open any door when the machine is starting up or running unless the control panel displays a message that asks you to open...

Page 24: ...s or penetration of fluids or foreign bodies contact your authorised service representative CAUTION Some areas inside the machine become hot Do not touch the locations which are labelled with the CAUTION HOT symbol Touching these areas can cause injuries In event of a fire or smoke of the machine Poisonous gases can be produced in any fire They can also result from a fire in this machine Self cont...

Page 25: ... ensure maximum safety For example use Ansell Microflex 93 260 gloves which offer a protection against UV inks and flush up to one hour Pollution with other chemicals can shorten the protection time against UV inks and flush Do not reuse single use gloves Do not handle prints without gloves if the ink is not properly cured If ink contacts your skin clean immediately with soap and water Do not use ...

Page 26: ...r skin come into contact with the fluid immediately clean the clothes and skin with soap and water After eye contact immediately rinse the eyes with a washing lotion for at least 15 minutes and consult a physician Do not rub press or touch the LCD display surface with hard material because the polariser at the surface can be easily scratched The LCD module can get damaged when you drop pinch too h...

Page 27: ... the date of expiry two years after receipt CAUTION Discard the bottle if it shows any sign of wear or physical damage cracking or leaking or at expiry Flush must not be exposed to air for long periods Always store flush in a sealed container Flush has a recommended shelf life of one year Discard it after one year has passed Flush is a solvent and should not be splashed or sprayed around sensitive...

Page 28: ...ded Keep a distance of at least 1 meter from UV LED units when printing to help prevent eye and skin damage Wear appropriate clothing that protects the skin from UV LED light Gloves and long sleeved work clothes are essential to reduce skins exposure to UV LED light emission UV LED units operate at high temperatures Never touch these lamps in operation Let the lamps cool for a minimum of five minu...

Page 29: ...tation Interlock Function The Maintenance Station is located under the carriage and provides access to perform Printhead Maintenance and swab printheads Carriage and Gantry motion motors are disabled when the station drawer is open The Interlock system is automatically reset when the drawer is closed Beacon Light Status A green beacon light is mounted to the top surface of the printer carriage The...

Page 30: ...ing the printer IMPORTANT The photos in the following table illustrate situations that must be avoided when operating your printer Some of the labels in the pictures may look different on your printer Situations and Actions to Avoid Avoid these Situations For Your Personal Safety 1 Keep the table clear Do not place your hand in the carriage pathway when printer power is on Do not leave any objects...

Page 31: ...4 Hot UV Lamps When the Maintenance Station is open to perform printhead maintenance do not touch the UV LED unit assembly as it can be hot Also be aware that the carriage will move up or down when the Raise Carriage switch is pushed 5 Carriage Crush Hazard Movement of the carriage up and down may be a crush hazard Do not rest your hands in this area during dai ly printhead maintenance as this pro...

Page 32: ...age Do not sit within 5 meters 17 feet of the carriage path Also do not touch the UV LED unit or the surrounding guard as they will be hot and may result in burns of the skin Residual Safety Risks Your Arizona printer is engineered to minimize machine components and operating procedures that may compromise operator safety However in order to maintain some machine operations and functionality certa...

Page 33: ...ss the printer power is off 9 Carriage Guard and Gantry Rails A crushing hazard is created by the movement of the carriage along gantry rails Keep hands away from this area unless the printer power is off A high risk crushing pinch hazard is created by the table and the gantry 10 Table Carriage Pinch Hazard A high risk crushing pinch hazard is created by the table and the carriage 4 Safety Awarene...

Page 34: ...when the Z Axis is moving carriage moves up or down 12 Gantry Shear Hazard A high risk shearing hazard is created by the gantry and the gantry rail Do not place fingers or hands in this area 13 Gantry Frame Shear Hazard A high risk shearing hazard is created by the carriage and the gantry frame 4 Safety Awareness 34 Chapter 3 Safety Information ...

Page 35: ...left to right 16 UV Lamp Heat Hazard Heat hazard the UV LED unit assembly and the surrounding carriage guard can be hot The Carriage Guard is an aluminium fence around the perimeter of the car riage If the guard is not properly seat ed all gantry and carriage motion is disabled UV LED units are switched Off After re seating the Carriage Guard the Operator must provide ac knowledgement to re enable...

Page 36: ...ware of when using the printer with the Media Roll Option Situation and Action to Avoid Avoid these Situations For Your Personal Safety Do not place your hands near any of the media shafts or the media tension bar when the printer is printing Residual Safety Risks IMPORTANT The photos in the following table illustrate residual risks that must be avoided when operating the RMO with your printer The...

Page 37: ...haft drive motors when the printer is print ing or when the dual foot controls are pressed Do not place your hand on the Media Roll motor enclosure when the green beacon light is On as the gantry may move at any time Roll Media Safety Awareness Chapter 3 Safety Information 37 ...

Page 38: ...Roll Media Safety Awareness 38 Chapter 3 Safety Information ...

Page 39: ...Chapter 4 Navigate the User Interface ...

Page 40: ...Sta tion and one on each end of the gantry 3 Carriage Guard Protects the operator from exposure to UV light and stops all mo tion if dislodged by an obstacle 4 Registration Pins Allow the operator to register media by placing it against the pins Registration pin operation can be set at the user interface to work in either manual or automated mode Pins can be enabled or disa bled individually 5 Pri...

Page 41: ...al Provides a station where printheads can be parked on a vacuum system that pulls debris and particulate matter from the nozzles 12 Ink Filters Remove unwanted particulate matter from the ink Ink filters are located behind a door under the ink bags 13 Coolant Bottle Provides coolant to maintain correct temperature of the ink in the printheads 14 Vacuum Table Foot Switch Toggles the pump that turn...

Page 42: ...to report printer status Onscreen Keyboard Numeric Keypad A mouse is used as the input device to navigate the menu based interface For operations that require operator input the mouse is used to select either numeric characters from a virtual keypad or alphanumeric characters from a virtual keyboard These virtual input screens are displayed on the interface LCD monitor when data entry is required ...

Page 43: ...access to Auto Maintenance where you can select which ink channels will be purged in preparation for cleaning the printheads with the AMS Counters Counters Tab Provides information about the amount of ink consumed the amount of media printed total printing time and the number of print jobs star ted Printer Settings Settings tab Displays information about and also allows you to change various as pe...

Page 44: ... service the printer The status areas are used to report image and printer status Print Job Control Components of the Print Job Control Module Job Control Panels Component Function 1 Job and Printer Status Displays the status and progress of print jobs 2 Printer Messages Panel Displays the last four lines of the log click on the show more link to see more of the log 3 Ink System Status Ink System ...

Page 45: ...b and updates the job information area The job information area contains offsets print mode information number of copies and overprints and the name of the ONYX profile used The image to be printed is also displayed Jobs can be moved up or down in the list and can either be printed held cancelled or deleted 2 Printer Messages or Log Panel The printer status panel is in the top right corner of the ...

Page 46: ...setting the printer due to an error Flatbed Settings A dialogue window automatically appears when confirmation is required If it is closed before you select Confirm it can be reopened by clicking on this button Media Parameters Enter or confirm the thickness of the media The printer will automatically adjust the carriage height to create the proper print gap for the specified media thickness Media...

Page 47: ...position between each print job The media is changed and the media thickness is confirmed Pushing the start button is required to continue printing the next copy Refer to Customer Application Bulletin 45 Batch Mode Operation on our website https dgs cpp canon for more details and examples Ink Temperature Control This icon controls the ink heater and also displays the ink temperature The state of t...

Page 48: ...d drive Selecting a job highlights the job and updates the job information area Jobs can be moved up down in the active list using the button on the left Jobs can either be printed held cancelled or deleted Jobs cancelled from the active list are moved to the inactive list Deleted jobs are removed from the hard drive and are no longer accessible except for Special Prints which cannot be deleted Th...

Page 49: ...ow 8 Inactive Print Job List Archive List Inactive job list consists of a table and job count summary on top The job count summary displays the total number of inactive jobs The list can be sorted by clicking on the appropriate column header The icons in the first column reflect the job type and status This can be used to sort the list The size column is sorted by image area Date column is sorted ...

Page 50: ...educes the printing time by approximately 25 but depends on the presence of Light Cyan and Light Magenta inks in pallet to work As a result this mode is only available when using the optional eight colour ink configuration CMYKcmWW WV Available with the Arizona 1380 model only Quality provides excellent image quality and is suitable for a wide range of image types and looks good with most media Qu...

Page 51: ... Art especially with very small text or fine lines 10 Printer Interface Module Tabs These tabs allow you to switch between different functional modules of the printer Click on a tab to display the screen associated with each of the modules available 11 Software Version Number Displays the version of the currently installed printer software and the current time Print Job Control Module Chapter 4 Na...

Page 52: ...t frequency and costs will increase NOTE If you have not performed your daily Printhead Maintenance a dialogue box appears with a query to Perform or Postpone this task If you choose to perform Printhead Maintenance the Periodic Maintenance screen will appear and the ink temperature is displayed When the ink is at jetting temperature you can perform Printhead Maintenance The Importance of Printhea...

Page 53: ...ayed if available Reset The reset function will zero all the counters in the Resettable column Prints Completed A measurement of the total number of prints completed to date Each completed copy of a job will advance this counter Special prints nozzle check alignment prints etc overprints and cancelled copies do not af fect this counter Display shows measurement in each possible printer configurati...

Page 54: ...surement in each possible printer configuration flat bed roll to roll and an overall total Ink Consumed A measurement of the total ink consumed on the printer to date This counter does not include the ink consumed by maintenance purges and certain types of special prints ex sep files Display shows measurement by ink colour for each possible printer configuration flatbed roll to roll and an overall...

Page 55: ...elected the only thing you might want to change is the network name of the printer The settings are displayed to troubleshoot possible network connection problems One situation that would require changes is if your network does not use DHCP to automatically obtain network settings In this case network settings have to be entered manually If you don t know how to do this bring in a network consulta...

Page 56: ...arted for the change to take effect If any settings require a printer restart a reminder will be displayed when that settings is selected User Interface Settings Settings Available The user interface allows you to change the following features Language Measurement Units Hold on queue Delete jobs without confirmation Tie lamp controls Printer Settings Settings Module 56 Chapter 4 Navigate the User ...

Page 57: ...gantry park position Automatic warm up days and time Weekly Maintenance Day Weekly Maintenance Time Roll Module Top Margin Specifies the distance to be left not printed above the image Bottom Margin Specifies the distance to be left not printed below the image Media Move on Unload Specifies the amount of media moved on unload in the selected measurement units NOTE This setting icon is displayed on...

Page 58: ... prints are used by service technicians to adjust and troubleshoot the printer Some are of interest to the Operator the Ship print the table ruler prints the Nozzle Check print and the Media Advance Correction Factor print Special Prints of Interest to the Operator The Ship print is used to determine that the printer output meets quality standards A ship print that is printed at the factory is shi...

Page 59: ...ue on top Printing a Special Print Go to the Print Job Control module to actually print the special print It will appear in the active job list and is printed like any other print job NOTE Refer to the sections that document the special prints for details on printing For example the Nozzle check and the Ship print are printed on I O paper while the Ruler Guide Print is printed directly on the tabl...

Page 60: ...ted by an service technician and follow the instructions they provide for retrieval of the files When System Logs are generated any previously saved log files are deleted Therefore do not generate a second batch if you have just recently generated log files unless requested to do so by a service technician Tools and Utilities Module 60 Chapter 4 Navigate the User Interface ...

Page 61: ...h the upgrade file in some circumstances Illustration How to Upgrade the Firmware and Software Your dealer or service representative will advise you when an update of the printer software is necessary If they request that you install the upgrade an unzip password will be provided and instructions are available from our website https dgs cpp canon when the update file is downloaded More information...

Page 62: ...Software Update Module 62 Chapter 4 Navigate the User Interface ...

Page 63: ...Chapter 5 Operate the Printer ...

Page 64: ...es a general orientation to printer safety and operating procedures This User Guide is not a substitute for official training ONYX Workflow Training Maximum performance from the printer requires a properly trained operator trains the operator in the use of the printer hardware and software at installation However this is not a substitute for formal training Operators must be fully versed in the op...

Page 65: ...ly started The software displays a splash screen The splash screen will show initialization messages and then the Print Job Control module screen appears The initialization is complete when the top left panel of the display shows Ready Your printer is now ready for use How to Power Off 1 Click the Shutdown icon in the Tools and Utilities tab 2 Turn the AC power switch to the OFF 0 position IMPORTA...

Page 66: ...ameters for the job will be displayed If needed enter the measured media thickness value and set the lamp levels Select the Confirm Printing parameters buttons when the information is correct Prepare Media for Printing Place And Register Media On The Printer Vacuum Table Place the media on the table in the orientation that matches the job to printed and register the media to the print origin In th...

Page 67: ...id like isopropyl alcohol allow sufficient time to dry prior to imaging Start Print The physical Print button is located at the corner of the table where media is loaded and a Start print is also available in the UI Press either Print button to start the print job Print a Job Chapter 5 Operate the Printer 67 ...

Page 68: ...er for the system to work effectively all the vacuum table holes must be covered Manual Vacuum Valve for Zone Control 21 Vacuum Zone Control Handles Vacuum Zone Control Handles The valve handles determine the state of the vacuum zones When the handle is vertical the zone is open and has vacuum To close a zone turn the control handle a quarter turn clockwise to the horizontal position Manage the Ta...

Page 69: ...s properly masked When the active zone is properly masked the gauge will read at 20 Hg 68 kPa or higher Small leaks can reduce this number and therefore the efficiency of the vacuum Porous media can also degrade the vacuum effect If the vacuum gauge for an active zone reads below 10 Hg 34 kPa and you have ensured that the area is properly masked and taped off you may have a leak in the vacuum syst...

Page 70: ...always active and the five valves control zones 2 through 6 Metric Vacuum Zones The following shows the locations and media dimensions associated with the factory set metric vacuum zones The name of the zone indicates which vacuum handle controls that zone except 1 as that zone is always on The metric configuration is designed such that zone 6 can be reconfigured by a service representative from t...

Page 71: ...he printer software 2 Scroll to Vacuum Zones Metric GT and add it to the print job list 3 With no media present print the zone map directly onto the printer table 24 Vacuum Zones Metric GT Print the Metric Zone Map Chapter 5 Operate the Printer 71 ...

Page 72: ...e increased to 49 2 x 98 4 inches by a service technician Print the Imperial Zone A map of the vacuum zone can be printed on the table to help with the position of media over the zones A default map is provided but you can also create your own map if desired Vacuum zone prints and table rulers are also available for download from our website https dgs cpp canon Procedure 1 Select the Special Print...

Page 73: ...3 With no media present print the zone map directly onto the printer table Imperial Vacuum Zones Chapter 5 Operate the Printer 73 ...

Page 74: ... is confirmed and the Start button or Start print icon is pushed to continue printing the next image For example If you want to collate 3 print jobs J1 J2 J3 and print two 2 sets the print order of the collated batch job would be J1 J2 J3 J1 J2 J3 If you want to print 3 copies of the same job double sided with different images front F and back B the print order would be F B F B F B Managing the Jo...

Page 75: ...the mouse to place the selected images within the rectangle that represents the media in the Preview pane NOTE Placement of images can be changed at any time by editing the batch job or by clicking the to the left of the batch job name selecting one of the included images and then moving that image with the mouse Important If you delete a batch job all of its component jobs are deleted and are no ...

Page 76: ... the to the left of the name of a batch job in the Active Job list to see the images it contains Select an image to move it by dragging with the mouse You can also click the Edit Batch icon to open the editor to make changes to the layout and add or remove images 8 Print the batch job by selecting it and then clicking the Start print icon Batch Mode Printing 76 Chapter 5 Operate the Printer ...

Page 77: ...le when the following conditions are met All member jobs use the same print mode Member jobs do not overlap Member jobs do not require varnish or overprints Procedure 1 On the operator panel click on Settings Printer 2 In the Printing section tick the checkbox Composite batch job nesting Enabling composite batch job nesting Chapter 5 Operate the Printer 77 ...

Page 78: ...wn until the set number of copies is achieved Step and Repeat printing is also possible on prints that are set up for the Roll Media Option In this case the grid is also shown in the Preview and is centered on the paper if there is enough space on both sides of the grid If there is not enough space for the size of grid and number of copies the job will continue further along the media and will sta...

Page 79: ...sual representation of the grid in the Preview area and get from it an idea of how your requested copies fit on the media If the number of copies exceeds the size of the media you will see how many media sheets are required displayed at the bottom of the Step and Repeat area 5 To set a gap if required between the prints in the grid click on the Vertical gap and Horizontal gap fields and use the Vi...

Page 80: ...itor the nozzle check and printhead nozzle plates Perform additional printhead maintenance if required to prevent ink from partially curing gelling on the printhead nozzle plates How to Handle Store and Clean Media See material specific documentation for recommended handling and storage requirements General material storage and handling suggestions follow Store media in a dry environment avoiding ...

Page 81: ...ible exposure to uncured ink Media Adhesion Some media have better adhesion quality than others Factors such as the amount of ink used and the amount of curing energy from the UV lamps can affect adhesion For more information on media adhesion see Application Bulletin 6 on the Customer Support website Media Related Application Bulletins For additional information on various aspects of handling and...

Page 82: ...mated mode the registration pins will be in the Up position waiting for the operator to load media Once the operator has registered media and initiated the table vacuum switch for the selected zone the pins used to register the media for that zone will retract After the print job is completed and the gantry has moved clear from the last print zone the relevant pins will return to their Up position...

Page 83: ...dependent of vacuum manual Linked to vacuum zone A only both groups vertical and horizontal Linked to vacuum zone B only both groups vertical and horizontal Linked to vacuum Full table mode both groups in Zone A vertical in Zone B Linked to vacuum zone A and B 2 up mode both groups in either Zone A or Zone B Determine which pins are active by checking or un checking them on the grid 27 Settings fo...

Page 84: ...sure sensors and ask user to visually check if all pins are in retracted DOWN position There are two buttons in this error window one allows the user to re initialize pins and another button allows the user to completely disable the pins Pins are automatically re enabled on the next printer power up so they go through usual initialization process NOTE If initialization fails the same process of er...

Page 85: ...Chapter 6 Operate the Arizona 13x0 XT ...

Page 86: ...of the Arizona 13x0 XT are documented in this chapter All other features and specifications other than print sizes are the same as those for the Arizona 1300 Series GT printers 29 XT Printer Hardware Label Hardware Description 1 Vacuum Gauges for A and B Zones 2 Print Start Button 3 Print Origin for A Zones 4 Arizona 13x0 XT Features 86 Chapter 6 Operate the Arizona 13x0 XT ...

Page 87: ...rt The Arizona 13x0 XT printer supports media up to 2 50m x 3 08m 8 2 x 10 1 feet in size with a 5mm 0 2 bleed on all edges It can also print on alternating 2 up media that is 1 25m x 2 5m 4 x8 in size Arizona 13x0 XT Features Chapter 6 Operate the Arizona 13x0 XT 87 ...

Page 88: ...e A Zones and the C Zone The operator can control vacuum flow to the C Zone with the manual On Off valve Pump 2 provides vacuum to the B Zones All XT printers are shipped with metric vacuum zones It is possible to change the configuration from metric to imperial in the field by a qualified service technician the technician who installs your printer can do this if needed Use the Arizona 13x0 XT Vac...

Page 89: ... is properly masked and taped off you may have a leak in the vacuum system Place a service call only if you determine that the zone is correctly masked and the gauge reads consistently low Procedure 1 Place media on the table at the desired location use the table rulers or the registration pins to help with placement see Media Registration NOTE To place media at the print Origin B Origin A is the ...

Page 90: ...5 De activate the zones with either the icon or the foot switch once the image is printed 6 Remove the media Use the Arizona 13x0 XT Vacuum System 90 Chapter 6 Operate the Arizona 13x0 XT ...

Page 91: ... meters 4 x 8 feet the Dual Origin option is available from the Job parameters menu NOTE It is also possible to select Dual Origin in the ONYX workflow application In Layout preview the Preferred Origin field can be selected from a pull down menu with the choices Origin A Origin B or Dual Origin Mode If you don t select Dual Origin it can still be made active after the job is sent to the print job...

Page 92: ...m 5 Press the Start button to begin the print in Zone A 6 Place media in Zone B mask off any unused areas and turn On the vacuum After the print in Zone A is completed the gantry will move to Zone B and start printing NOTE The printer will not print in Zone B if the vacuum is not On It will display Waiting for Table Vacuum and wait in the Center Zone until the vacuum is On and then will also requi...

Page 93: ...Chapter 7 Roll Media Option ...

Page 94: ... Holder 9 Vacuum Platen 4 Take up Media Shaft 10 Capstan 5 Supply Media Shaft 11 Gimbal 6 Media Access Door Hardware Function table The Roll Media Option consists of a supply media drive media tension bar capstan roller vacuum platen media gimbal and a take up media drive This system accurately advances the roll of media during printing The roll media is positioned with a high resolution media enc...

Page 95: ...Shaft Supports the supply media roll 6 Media Access Door Provides access to the supply media for media loading 7 Media Cut Guide Allows easy cutting of the media 8 Media Tension Bar Provides tension to ensure steady movement of the media 9 Vacuum Platen Holds the roll media in place while an image is printed 10 Capstan Determines the location of the media for printing and provides steady movement ...

Page 96: ...ee RMO Maintenance section If an image exceeds the 5mm border requirement printing will not be allowed to proceed Maximum Media Thickness This value is not officially specified It is theoretically possible for the RMO system to accommodate media up to 3mm 0 11 inches However most media at or near that thickness will have problems in the transport mechanism of the RMO unit Leader End of Roll Waste ...

Page 97: ...ad Media Rewinds media onto supply shaft Unlocks media supply shaft Advance media from supply shaft Unlocks take up shaft Initialized Rewinds media n a Advances media n a Unload before media cut Important Don t touch the pedal switches Media is positioned for cut when you click on the Unload icon Cut the media then proceed with unload Unload after me dia cut Unwinds media from the take up roll Rew...

Page 98: ...nitialize the printer to prepare it to print on roll media How to Access the Roll Media Manager Click on the Roll Manager icon in the command toolbar of the Print Job module The Roll media manager is displayed Roll Media Manager Menu Roll Media Manager Functions Icon Function Load Allows the operator to load new media Set the foot pedal switches to the Load state 4 Roll Media Manager 98 Chapter 7 ...

Page 99: ... Media Parameters Each roll media has a width and thickness that must be entered and you can also set the Tension and any step corrections required You can create a new media or edit an existing one by changing the param eter values and then saving them under a new media name How to Use the Roll Media Manager The procedures to use these icons to load and unload media is explained in the next two s...

Page 100: ...ether you need the media roll to be print side out or in Print side out means that the media unrolls from the bottom of the supply shaft Print side in means that the media unrolls from the top of the shaft see the diagram below This allows you to print on the back side of the media Before you begin It is very important that the media is wound properly onto the core when it arrives from the manufac...

Page 101: ...d Supply Media Roll and Position a Take up Shaft Procedure 1 Place an empty media shaft on a suitable flat work area positioned as shown so that the 5mm hex key is inserted on the right side of the shaft to lock and unlock the core locks 32 Unlock the Media Shaft Core Locks 2 Turn counterclockwise with the supplied 5mm hex key 1 to unlock the media shaft core locks 2 3 Slide a new roll of media on...

Page 102: ...the supply media width onto the take up shaft 10 Roughly center the core and then insert the shaft into the Take up top position on the RMO unit NOTE Make sure that the core lock and coupler end of the shaft are on the right side of the printer 11 Lock the take up media shaft core locks with the 5mm hex key Result The RMO is now ready to print on the roll media Load Media Standard Method The stand...

Page 103: ...t Side Out the media unrolls from the bottom the supply shaft For Print Side In the media unrolls from the top of the supply shaft 3 Wait for the gantry to move part way across the table 4 Thread the media under the media tension bar Note that the media is threaded for Print Side Out in the photo below Pay out media with the foot pedal as required 34 Thread Media Under Tension Bar Print side out 5...

Page 104: ... Reach down through the open door to grasp the media and feed it up and over until it reaches the take up roll 36 Feed Media Through Access Door Load Media Standard Method 104 Chapter 7 Roll Media Option ...

Page 105: ...7 Align Media 8 Rewind the media by continually pressing down the left foot pedal until it is positioned where it can be taped to the take up core 38 Rewind Media NOTE Important Use the supplied ruler to check that the edge of the take up roll is aligned within 1mm of the feed roll Load Media Standard Method Chapter 7 Roll Media Option 105 ...

Page 106: ...d then tape both ends of the media 39 Tape Media to the Take up Roll Core NOTE Important Use the supplied ruler to check that the edge of the take up roll is aligned within 1mm of the feed roll 10 Select the Initialize icon from the Roll Media Manager to prepare the RMO for printing Load Media Standard Method 106 Chapter 7 Roll Media Option ...

Page 107: ...ia can become progressively more pronounced or when using media that has some flexibility and therefore proper alignment is hard to achieve with the standard method Procedure 1 Load the roll on the media shaft and begin the load procedure as described in steps 1 to 5 in the standard method to the point where you have advanced the media over the platen until it lies over the bottom media feed roll ...

Page 108: ...g media edge taut and cut the media off from each edge at an angle to result in a point just below the take up core as shown here 41 Cut the media at an angle Load Media Alternate Method 108 Chapter 7 Roll Media Option ...

Page 109: ...ialization has completed advance the media until the cut area is wound onto the core across the width of the roll and verify with the ruler that the supply and take up edges are at the same location NOTE Important Use the supplied ruler to check that the edge of the take up roll is aligned within 1mm of the feed roll 9 Start an RMO print job and verify image quality and that there are no wrinkles ...

Page 110: ...Required tools 5mm hex key Procedure 1 Click on the Roll Manager icon to bring up the Roll Media Manager 2 Select the Unload icon in the Roll Media Manager to release the tension 3 Cut the media using the cutter guide 4 Click on OK to proceed 5 If you want to remove the printed images without removing the take up roll from the printer you can press the left pedal to rotate the take up media shaft ...

Page 111: ...l media option job 44 ONYX Page Size Roll Option Set a Hold on a Roll Job Procedure 1 To ensure that your roll media print job is held and not automatically printed click on the box in front of Hold for printer operator when you set the print options while creating an RMO media in the ONYX workflow software NOTE If you don t set a hold it is also possible to disable the Roll media print queue at t...

Page 112: ...X Roll Hold NOTE The Hold for operator is not selected in this illustration since the box is unchecked If you want to initiate a hold click it to select Set a Hold on a Roll Job 112 Chapter 7 Roll Media Option ...

Page 113: ...ves the appearance of backlit images Note Attention Caution IMPORTANT The red Emergency stop buttons do NOT stop the media transport when you print on roll media they only stop gantry and carriage movement If you encounter a situation where the roll media runs continuously without operator input the only recourse is to shut off the printer s AC power switch Procedure 1 Click on the Roll icon in th...

Page 114: ... the particular media you loaded 6 You can create a new media or edit an existing one by changing the parameter values and then saving them under a new media name When you create a new media it takes the current values as default and automatically creates a unique media name based on the existing name NOTE Any changed parameter in the dialogue window will be applied to the next roll media print jo...

Page 115: ... image refer to Determine the Media Step Correction Factor on page 116 for more details 9 When the displayed media values are correctly matched to the loaded media click Close to exit the Media Manager 10 Click on the Roll icon in the menu bar of the Job Control module to activate the RMO print queue the icon will change from yellow to green Result Any print jobs that are in the queue not on hold ...

Page 116: ...dia so that the media edge on the feed and take up rolls are aligned within 1mm Using the Media Step Correction Factor In the Roll Media Manager menu you can select the field Step Correction and enter a value from 0 to 100 The default value is 50 You can enter a lower value to correct for white gaps or raise the value to correct for dark lines Procedure 1 Put several instances of the Media Step Co...

Page 117: ... is known to have to have fuzzy edges you can sometimes minimize the problem by cutting or burning the debris off Required tools A package of edge detectors is included in the Accessory kit that ships with the RMO unit If you run out you can purchase it as a consumable item see local sales representative Procedure NOTE There are both left and right edge protectors and they are both labelled a left...

Page 118: ...nd thus damage printhead nozzles 4 Peel the backing layer from the double sided tape on the back of the protector 5 Place the bent edge of the protector into the media cut guide but do not press down on the tape yet 6 Slide the protector towards the media edge until the inside edge of the height adjuster is positioned over the media edge see figure below NOTE Do not let the plastic edge near the a...

Page 119: ...ace then use a new one Result The media edge protectors will reduce the amount of fibre and other debris However it is important to keep the platen and cutting guide areas clean as indicated in the Roll Media maintenance section How to Deal with Wide Media If you use media of the maximum width for the RMO 2 2m or 7 2 feet that requires media edge protection you can cut the protectors in half in or...

Page 120: ...Media Edge Protectors 120 Chapter 7 Roll Media Option ...

Page 121: ...Chapter 8 Static Suppression Option ...

Page 122: ...n be greatly reduced by an increase in print environment humidity While most media will print without difficulty at humidity levels between 30 and 50 thermoplastics will print more successfully when humidity is above 40 Some locales such as desert areas frequently deal with very low humidity while other regions only experience this at certain times of the year If a printer is installed in a low hu...

Page 123: ...n be used with the ionizer bar is 38mm 1 5 inches Procedure 1 Turn off the printer power switch 2 Press down on the ionizer bar first from one end and then the other to release the bar from all four brackets 50 Remove Static Bar 3 Loosen the bracket mount screw and then slide the bracket up in the keyed slot to remove it 51 Bracket Mounted Low 4 Turn the bracket 180 degrees and then fit the other ...

Page 124: ... Mounted High 6 Make sure the bracket is level an then tighten the bracket mount screw 7 Repeat Steps 3 to 6 until all four mounts are reversed Result The printer can now use media with a maximum thickness of 38mm 1 5 inches Change the Height of the Ionizer Bar 124 Chapter 8 Static Suppression Option ...

Page 125: ...Chapter 9 Manage a White Ink Workflow ...

Page 126: ...e ink bag must be present in order for the printer to function properly IMPORTANT Daily maintenance is important even when white ink is not being actively used Failure to perform daily maintenance can result in nozzle dropouts The purpose of maintenance is to clean the nozzles of the printheads and thus ensure better image quality Procedure 1 Agitate the white ink bag gently once a day 2 Perform P...

Page 127: ...y embedded in the job With the white ink print job selected in the Job Control module of the printer software click the Layers button to activate a graphical representation of the Print Layers that allows you to verify the layer order 53 Preview Layer in Printer UI Printer Flood Fill Versus Job Data White ink can be printed using flood fill data generated by the printer or job spot data A printer ...

Page 128: ...ng created for outsourcing A reasonable level of proficiency in these programs is recommended to use this technique All of these methods can also be used either alone or in conjunction with each other to create the desired output results For example you may generate the spot layer information for parts of an image in PhotoShop and then go on to specify a Flood Layer Configuration in ONYX Thrive Th...

Page 129: ...ers Day Night Application Similar to backlit the day night application also involves printing onto a transparent or translucent material A day night print can be viewed either front lit or backlit This is achieved by printing colour data on two separate layers with a white diffusing layer in the middle Opaque Application The opaque application involves printing CMYK data onto non white media For t...

Page 130: ... Fill or Spot Data A Printer Flood Fill is like an auto fill that is done by the printer where varnish data fills the entire bounding box the rectangular area that defines the total perimeter of the image Varnish Spot data can be defined in image editing applications such as Adobe Illustrator or with the Spot Layer tool in the ONYX workflow The Spot Data can be defined as either Spot 1 or Spot 2 T...

Page 131: ...nd image use protocols in order for the ONYX RIP Queue software to process the data as desired This method may be the best choice if the desired varnish spot data includes complicated selections or if data is being created for outsourcing A reasonable level of proficiency in these programs is recommended to use this technique Varnish Workflow Overview Chapter 9 Manage a White Ink Workflow 131 ...

Page 132: ...that must be configured It also explains how you need to use specific ONYX media profiles to prepare white ink print jobs Procedure 1 In your Quick Set or in Preflight Job Properties Postscript turn off two stage processing make sure the box is not checked 54 Turn off Two Stage Processing ONYX Thrive software will now accept print jobs with white ink or varnish data To prepare a print job for whit...

Page 133: ... is used to print white ink applications such as under printing for non white media over printing for backlit applications viewed 2nd surface or as middle layer for a day night application Print modes other than Quality Layered mode can also be used to print only white ink or areas of white ink in an image as long as the ONYX media profile media model has been made with a CMYKSS ink configuration ...

Page 134: ...des other than Quality Layered it is not recommended to print white ink in the same area of an image as CMYK inks The white ink does not mix well with the other ink colours White Ink ONYX Media Profiles 134 Chapter 9 Manage a White Ink Workflow ...

Page 135: ...lood Fill Mode uses the Printer Flood Fill Configuration ONYX Spot Layer Tool generate the white spot data in ONYX Thrive Spot Data pre defined spot data is created in image editing application such as Adobe Illustrator InDesign or PhotoShop The sections that follow will explain how to prepare images for these three different workflow approaches to white ink Prepare White Ink Varnish Print Jobs Ch...

Page 136: ... This approach is used when an image is rectangular in shape and requires a white flood fill The printer itself provides the flood fill rather than the ONYX Spot Layer Tool or an image editing application so no additional data preparation is required NOTE If jobs are nested in the ONYX software white is printed between jobs when you use this technique because the outer extent of the entire nested ...

Page 137: ...our is optional and serves two purposes If you want to preview the media colour in Preflight you can set the media colour either from the image or from the colour dialogue menu If you have areas in your image that use the media colour and you want that colour to be handled with special consideration For example if you want the media colour from the image to show through the design you must first d...

Page 138: ...d mask fills together When you check this option the underlay and mask fill sliders lock together and are set at 100 You can change the opacity for the flood fill by moving either of the sliders Underlay Fill Opacity This option generates a fill in the selected spot channel where image data exists The fill will be generated anywhere image data does not match the mask Mask Fill Opacity This option ...

Page 139: ...e white area of your image in Illustra tor so that it will be recognized by the Spot Layer Tool and then printed as white by the printer Download Application Bulletin 22 from our website https dgs cpp canon How to Access the Spot Layer Tool Procedure 1 Open a print job in Preflight using an ONYX profile media model that contains spot data channels 2 Select the Colour Corrections tab 3 Click on Too...

Page 140: ...yer Generation to activate the tool 5 Select the spot channel you will use to create data then use the explanations of the Spot Layer Tool options at the beginning of this section to help you use the tool How to Access the Spot Layer Tool 140 Chapter 9 Manage a White Ink Workflow ...

Page 141: ...w is to prepare your source image to use a spot ink channel The spot data must be designed entirely on a separate channel either as a spot channel layer or a custom spot colour to be recognized by the ONYX RIP The name you assign to this spot channel layer or custom spot colour must be Spot 1 or Spot 2 and is the most important part of preparing the file This named channel allows RIP Queue to dete...

Page 142: ...e end of this section How to Name Your Spot Data Opacity Set the opacity to 10 Edit the channel COLOR by double clicking on the swatch Set the spot colour in PhotoShop to a colour similar to the spot ink in your printer Since white can be hard to distinguish this COLOR can be any value that will help you see the design better 59 Select Spot Colour 60 Change Spot Colour 7 Click OK to save your chan...

Page 143: ... PSD format file see the points below to determine the best format 65 Save with Spot Option If you intend to use this file in a vector based program such as Illustrator save it as a PSD file in order for all channel information to be carried over The white spot colour is printed in the order it appears in the Channels palette with the spot channel printing underneath CMYK data However when exporte...

Page 144: ...rom PhotoShop to Rip Queue For instructions on how to do this see document provided on the ONYX website Printing From a Mac which also contains information on printing from Windows based systems Create Spot Data in Photoshop 144 Chapter 9 Manage a White Ink Workflow ...

Page 145: ...our When to do The first step in the white ink workflow is to prepare your source image to use the spot channel The spot data must be designed entirely on a separate channel either as a spot channel layer or a custom spot colour to be recognized by the ONYX RIP The name you assign to this spot channel layer or custom spot colour must be Spot 1 or Spot 2 and is the most important part of preparing ...

Page 146: ...onvention other than Spot 1 or Spot 2 refer to the sub section at the end of this section Naming Your Spot Data Colour Type Use the drop down menu to select Spot Colour Swatch Colour Use the sliders to adjust the swatch colour You can make this colour any value that will help you see the design better Prepare Spot Data in Adobe Illustrator 146 Chapter 9 Manage a White Ink Workflow ...

Page 147: ...t Spot Fill 7 Once you ve configured your source image with white ink or varnish as your new spot colour save your work How to Overprint Spot Data in Illustrator Set Up Overprint By default when you print opaque overlapping colours the top colour knocks out cuts a hole in the area of colored image underneath Overprinting prevents knockout and allows the colored image data to print over top of the ...

Page 148: ...w mode View Overprint Preview to see an approximation of how the overprinting colours will print by providing an ink preview that approximates how transparency and overprinting will appear in output 2 In the Attributes panel select Overprint Fill Overprint Stroke or both NOTE While it is possible to set Overprint opacity levels less than 100 ONYX Thrive software only processes full opacity data Th...

Page 149: ...er in order for the Rip to properly process the Spot data In this case you would need to select Overprinting in order for image data not to be obliterated by spot flood To properly view the image ensure that Overprint Preview is selected See images below for a representation of how this will appear NOTE When processing this file in ONYX Thrive media layers must be set up with a spot layer to repre...

Page 150: ... 75 Pixel Preview Flood How to Overprint Spot Data in Illustrator 150 Chapter 9 Manage a White Ink Workflow ...

Page 151: ...files 76 Place File 2 Once the file has been brought into program click the Embed button to place it in the Illustrator document This step is necessary in order to make use of all channel data contained in the file 77 Embed File How to Place Raster Images in Illustrator Chapter 9 Manage a White Ink Workflow 151 ...

Page 152: ...in the layers palette for file before and after embedding Spot Channel data now resides in the layer above the image data which is the necessary protocol in Illustrator How to Place Raster Images in Illustrator 152 Chapter 9 Manage a White Ink Workflow ...

Page 153: ...rs palette In this particular case the complexity of the selection path may dictate its creation in PhotoShop and Illustrator may be better used for simpler objects Procedure 1 First select your clipping path and make a copy of it 79 Select Clipping 80 Copied Path 2 Then move the new layer outside of the group it is in to un link it from the clipping path 81 Moved Channel 3 Once outside the group ...

Page 154: ...quire some additional setup Make sure that when you save the file Preserve Overprints is enabled It is also possible and sometimes preferable to print directly from Illustrator to Rip Queue For instructions on how to do this see the ONYX web site for a document called Printing From a Mac it also contains generic information on printing from Windows based systems 6 Open the file in ONYX Thrive How ...

Page 155: ...e sure this new box is selected and select Fill swatch located at the bottom of the Illustrator toolbar This will fill the box with colour By double clicking on this swatch a dialogue box will open allowing for colour changes Ensure that the chosen colour does not appear anywhere in your image For this example we have used red composed of 100 Cyan and 100 Yellow 3 Place this rectangle behind your ...

Page 156: ...ming spot data may make desired output results more clear As well if English is not your native language use a name that is more meaningful in your language to be more effective Please do not use the name White as this colour flags ONYX Thrive to be treated in a particular manner not desired for this workflow Procedure 1 When you create a new Spot Swatch in Illustrator edit the name and replace it...

Page 157: ...in Preflight and access the Colour Management Edit Profiles tab Click on Spot Channel Replacement box 86 Spot Channel Replacement How to Name Your Spot Data in Illustrator Chapter 9 Manage a White Ink Workflow 157 ...

Page 158: ...4 Enter the new name in PostScript Spot Colour Name in Spot 1 space 5 Click OK to save your settings How to Name Your Spot Data in Illustrator 158 Chapter 9 Manage a White Ink Workflow ...

Page 159: ... an ONYX media profile media model that is set to Quality Layered print mode NOTE Sample Media profiles for white and all other inks are available for download from our website https dgs cpp canon How to Print a Simple Job Using White Ink Procedure 1 Open an image of your choice with an ONYX media profile that uses Quality Layered print mode 2 Take the printer offline in ONYX RIP Queue so the job ...

Page 160: ...er If you want to print second surface e g transparent media viewed from side that does not have ink on it then the bottom layer should be a CMYK data layer and the middle and top layers white flood layers 5 Put the printer back online in ONYX RIP Queue and send the job to the printer 6 Print the job White Ink Quick Start 160 Chapter 9 Manage a White Ink Workflow ...

Page 161: ...recommend that you don t print white ink in the same area of an image as CMYK inks The white ink does not mix well with the other ink colours For Quality Layered print mode jobs 1 Create spot data in a design application NOTE Not required if only printing white ink using a printer generated white flood or using the ONYX Spot Layer Tool to create spot data step 3 2 Open the job in ONYX workflow sof...

Page 162: ... Layered Print Mode To Print White Ink The Quality Layered print mode can be used to print three two or one layer of image data or printer generated flood data All layers are independent of each other Where to Define Layers Quality Layered layers are defined in ONYX media mode options but may be optionally overridden within a Quick Set Media Options and optionally overridden on a per job basis by ...

Page 163: ...ed 2nd surface Top W spot data or printer generated flood Middle CMYK mirrored Bottom CMYK mirrored Print white ink for middle layer for a day night application viewed 2nd surface Top CMYK mirrored Middle W spot data or printer generated flood Bottom CMYK mirrored Each layer can be defined with one of the following choices CMYK Data CMYK image data White Spot Data Print Spot 1 data with white ink ...

Page 164: ...els C M Y K and W and six data planes C M Y K Spot 1 and Spot 2 data Each colour channel can be configured to print nothing any one of the six data planes or have the printer generate flood data with a chosen drop level Example 1 White ink to be printed Spot 2 data Example 2 White ink to be printed with printer generated drop level 4 24 pl data Print White Ink Jobs 164 Chapter 9 Manage a White Ink...

Page 165: ...ot mix well with the other ink colours 1 Create spot data in a design application See section How to Create Spot Data 2 Open the job in ONYX workflow software using any print mode other than Quality Layered with an ONYX media profile that supports printing of white spot ink See section White Ink and Varnish Media Profiles 3 Submit the print job i e process rip the job 4 Send the job to the printer...

Page 166: ...OTE Sample Media models for varnish are available for download from the Customer Support section of our website https dgs cpp canon These media models are documented later in this chapter see How to Use Media Models to Print with White Ink or Varnish How to Print a Simple Job Using Varnish Procedure 1 Open an image of your choice using an ONYX media profile that supports spot data CMYKSS ink confi...

Page 167: ...5 Put the printer back online in ONYX RIP Queue and send the job to the printer 6 Print the job Varnish QuickStart Chapter 9 Manage a White Ink Workflow 167 ...

Page 168: ...All print modes except High Definition HD can be used when printing varnish Tip To print varnish on top of a HD print mode image use a composite job batch and print the first job in HD print mode and the second job using a different print mode to print only the varnish data 3 Create spot data using the ONYX Spot Layer Tool See section How to Create Spot Data NOTE Not required if printing varnish u...

Page 169: ... not required if the method for printing varnish was correctly specified in the ONYX media profile or quickset 7 Send the job to the printer and print it Print Varnish Jobs Chapter 9 Manage a White Ink Workflow 169 ...

Page 170: ...ay require extra cleaning If you use the Varnish option frequently we recommend that you take steps to minimize contaminants by isolating the printer from dusty conditions Some tips for minimizing airborne dust and debris contamination Install a good ventilation system and diligently keep air filters clean Avoid dusty areas printer should not be located near routers sanders trimmers or other machi...

Page 171: ... a Tack Cloth There are various methods employed in print shops to clean media prior to printing and these include Tack cloth and Cleaning wands floor cleaning style Mix of 99 6 or higher pure isopropyl alcohol and distilled water Tack Cloths are a highly effective tool for trapping and removing dust and dirt particles from most surfaces They can be purchased at various stores that offer paint and...

Page 172: ...etc Avoid coating areas where a bright white is required as the varnish clear ink has a slight yellow tone Preparing To Print Varnish Follow these simple points to produce good results with the Varnish option Clean the surface of the media before each print If you gloss coat a rough stock it may be difficult to fill in the surface and achieve a smooth high gloss finish Ensure the printer is clean ...

Page 173: ...Chapter 10 Ink System Management ...

Page 174: ... be performed during printing This prevents waste prints and lost time Only qualified ink can be used If a bag of ink with an invalid serial number expired use by date incorrect colour placement in the ink bay or if an expired tag is connected to the printer then the operator is alerted and an error message is displayed Access to SDS Ink Information Safety Data Sheets SDS for the ink and Flush are...

Page 175: ...andled and stored correctly Inks must be stored within a temperature range of 5 30 C 41 86 F Exposure to extreme temperatures will reduce the expected life of the ink Do not use ink that is past the expiry date Store in cool dry place and keep away from heat and direct sunlight White Ink If your printer has the white ink option and white is not printed on a regular basis pigment settling can occur...

Page 176: ...ON Wear gloves when contact with ink or maintenance materials is possible Gloves should always overlap sleeves Follow the ink related Safety Data Sheets SDS guidelines carefully in order to ensure maximum safety For example use Ansell Microflex 93 260 gloves which offer a protection against UV inks and flush up to one hour Pollution with other chemicals can shorten the protection time against UV i...

Page 177: ...p of the ink station 5 Replace with a new ink bag of the same colour 6 Push the quick release coupler at the bottom corner of the new bag into place NOTE If you place a bag in the wrong ink station for example yellow ink in the black ink station the display will show an error message and the printer will not print until the correct bag is installed Change Ink Bags Chapter 10 Ink System Management ...

Page 178: ...Change Ink Bags 178 Chapter 10 Ink System Management ...

Page 179: ...Chapter 11 Maintenance ...

Page 180: ... eye protection as prescribed in this document when performing a task or action in this area Schedule Perform Daily maintenance at the beginning of each work day Procedure Frequency AMS Printhead Maintenance Daily and as needed Maintain White Ink Daily Clean Horizontal Surfaces Daily Clean Automatic Maintenance Station Daily Clean Ink Spit Tray Daily Clean Carriage Underside Daily Agitate White In...

Page 181: ...ce system AMS Procedure 1 Place a piece of I O paper on the printer table or use the RMO if available NOTE The dimensions of the nozzle check print are 617 3 x 73 7 mm 24 3 x 2 9 inches 2 Select the Nozzle Check Print icon from the user interface Input the appropriate settings for printing offsets media thickness lamp power etc 3 Print and evaluate the Nozzle Check Print The typical procedure for ...

Page 182: ...ly a small number of nozzles out or misdirected as shown 5 Once you have identified the particular printhead s that has nozzles out as indicated by the nozzle check print you can perform the Printhead Maintenance procedures described in the next section to correct the nozzle dropouts NOTE Do Printhead Maintenance AMS on the required colour channels if more than 2 nozzles outs exist in a single pri...

Page 183: ... nozzle recovery 4 Select Do Maintenance 5 When maintenance is finished select Back to exit 6 Reprint nozzle check and evaluate results 7 Repeat steps 1 to 6 if necessary NOTE In most cases a non working nozzle is temporary and should be resolved through the Standard AMS procedure Many times a nozzle will recover on its own during printing If a nozzle does not recover through standard AMS practice...

Page 184: ...ned The print represents a projection of the jetting performance of each printhead This makes it easier to trace a nozzle or group of nozzle outs back to the area on the actual printhead nozzle plate that requires swabbing Procedure 1 Slide open the maintenance station drawer 2 Push the Raise Carriage button 3 Dip the foam end of the swab in a small container of flush solution 4 Use the lip of the...

Page 185: ...ire recovering for 10 seconds 7 Rotate the swab by 180 degrees and repeat step 6 for the same printhead 8 Use the clean tip of the same swab to clean around the openings for the printhead 9 Run the swab around the perimeter of the opening See path indicated in white with arrows in the next figure Take special care to remove the ink from the gap between the metal plates of the printhead and carriag...

Page 186: ...s into other nozzles 11 Continue until all printheads are cleaned 12 Do an AMS on the colour channel s that were swabbed This is important to clear the flush and any debris from the printhead before a nozzle check is printed 13 Print the Nozzle Check Print and evaluate Repeat swabbing process if necessary 14 Close the Maintenance station drawer Recover Nozzles by Swabbing 186 Chapter 11 Maintenanc...

Page 187: ...en press the Raise Carriage button 6 Dip the foam end of the swab in a small container of flush solution or alcohol 7 Position the foam end of the swab at one end of the printhead as shown in the figure below 8 Slowly move the swab from one end of the printhead to the other This should take approximately 4 seconds IMPORTANT Make sure the seam on the swab does not contact the printhead 9 Rotate the...

Page 188: ... wiping NOTE Please call your local field service representative to schedule a visit to service the AMS unit Recovering nozzles by wiping is to be used only as a temporary procedure until the AMS unit is fixed Recover Nozzles by Wiping Required if AMS is Non Functional 188 Chapter 11 Maintenance ...

Page 189: ...ry beds Carriage Cover RMO if installed Equipment Dust cloths Keep the Horizontal Surfaces Clean A build up of dust and debris on these surfaces can transfer to the underside of the carriage and printheads during printing This can lead to performance issues such as nozzle outs or ink drips on the media Procedure 1 Clean all horizontal surfaces with a clean dust cloth Maintain the Printer Chapter 1...

Page 190: ...opropyl alcohol IPA Flush 3010106646 Flush UV 1 litre Procedure 1 Select the Maintenance Tab 2 Select Clean AMS icon 3 Remove the cover plate by inserting an object such as the handle end of a swab into the small hole then slide it in the direction of the arrow on the cover then lift it off Clean the Automatic Maintenance System AMS 190 Chapter 11 Maintenance ...

Page 191: ...ction head to remove any ink deposits IMPORTANT It is extremely important that you NOT apply too much downward pressure on the suction head If you press down more than 2mm 0 078in then it will no longer perform printhead maintenance properly Also if a suction head is pressed down too far you will need to place a service call to fix it 7 Replace the AMS cover 8 Press Finish Maintenance and then Bac...

Page 192: ...ve to provide access to the spit tray 3 If there is excessive ink first soak up some by blotting with an absorbent cloth do not scrub Then soak a lint free cloth in isopropyl alcohol and scrub the surface where there is ink IMPORTANT It is important to use lint free cloths as fibres from other types of cleaning materials can get caught in the slots of the spit tray 4 If necessary repeat with a cle...

Page 193: ...o evaluate its condition Do not use a LED or Halogen flashlight smart phone etc LED and Halogen light sources will cure the UV based ink in the printhead nozzles rendering it useless Use fluorescent bulbs or cover your light source with silicon glass or quartz Procedure 1 Slide the maintenance station drawer open 2 Push the raise carriage button 3 Fold a lint free poly wipe cloth to a size that wi...

Page 194: ...lide the maintenance station drawer to the closed position NOTE Check for ink accumulation on the underside at the end of each day If ink is left to long it will dry and be very difficult to remove Clean the Carriage Underside 194 Chapter 11 Maintenance ...

Page 195: ...printheads with flush prior to letting the printer sit idle for an extended period of time It has been demonstrated that leaving flush on the printhead nozzle face plates helps minimize the amount of maintenance required to recover nozzles after an idle period IMPORTANT Failure to properly maintain the white ink as described here can result in nozzle dropouts that degrade print quality NOTE You wi...

Page 196: ... receipt NOTE Discard the bottle if it shows any sign of wear or physical damage cracking or leaking or at expiry NOTE To prevent contamination of the flush in the bottle never re dip a used swab in the flush Flush must not be exposed to air for long periods Always store flush in a sealed container Flush has a recommended shelf life of one year Discard it after one year has passed You may use eith...

Page 197: ...m on the foam contact the bottom of the printhead This can damage the printhead See figure below 92 Proper Swab Orientation 2 Position the foam end of the swab at one end of the printhead as shown in the figure below 3 Slowly move the swab from one end of the printhead to the other This should take approximately 2 seconds 4 Rotate the swab by 180 degrees to its clean side and repeat step 3 for the...

Page 198: ...te ellipses in figure below 6 Discard the swab A new swab must now be used to clean the next printhead NOTE A single swab is used to clean 1 double printhead IMPORTANT Never use the same swab on two different colour channels Never scrub the printhead with a swab as this will drag debris into other nozzles 7 Continue until all printheads are cleaned 8 Inspect all printheads for any residual ink or ...

Page 199: ... of partially cured ink deposits Failure to replace dirty filters will result in lamps operating at a higher temperature causing premature failures of internal components and UV LED units How to Replace the UV Lamp Filters It is not necessary to shut the printer power off the while replacing the UV LED unit filters However allow a few minutes after printing for the UV LED units to cool down NOTE W...

Page 200: ...3 Repeat steps 1 and 2 to replace the filter in the opposite UV LED unit Replace the UV LED unit Filter 200 Chapter 11 Maintenance ...

Page 201: ...th does not show any sign of ink colour How to Remove Cured Ink 1 Scrape any cured ink from the surface of the table with a scraper or a razor blade in a holder 2 Use a vacuum cleaner to remove the scraped particles of ink and any other debris of the table surface 3 Use a lint free cloth soaked in isopropyl alcohol to ensure that the table surface is clear of any remaining particles How to Unplug ...

Page 202: ...Ansell Microflex 93 260 gloves which offer a protection against UV inks and flush up to one hour Pollution with other chemicals can shorten the protection time against UV inks and flush Wear eye protection as prescribed in this document when performing a task or action in this area CAUTION UV inks and flush liquids can be harmful if not properly handled Follow always the Safety Data Sheets SDS gui...

Page 203: ...e the maintenance drawer open 2 Put the plastic basin in place on the floor to catch any drips while the tray is emptied 3 Place a suitable empty container that holds at least 5 litres in the plastic basin with a large funnel placed under the Purge waste tray drain valve 4 Align the funnel to the waste valve so that the ink will go inside the funnel and waste container when the valve is opened 5 R...

Page 204: ...ins out or if the container becomes full 8 Rotate the purge waste tray valve knob clockwise until it is fully closed and the white line is horizontal 9 When the ink stops dripping use a swab to wipe the inside of the valve tip clean as some ink can remain inside and drip out later when the printer is in motion 10 With the Maintenance station drawer still open hold a 1 0 litre container with a smal...

Page 205: ...ob clockwise until it is fully closed and the white line is vertical 13 With the valve closed use 3 swabs to thoroughly clean the inside of the valve tip 14 Empty the 1 litre container into the larger container that holds the Purge waste ink 15 Dispose of the waste ink and other contaminated material in a suitable environmentally friendly manner Empty Ink Waste Trays Chapter 11 Maintenance 205 ...

Page 206: ...LED unit windows once a month Equipment Poly Wipe lint free Cloth Isopropyl alcohol scraper Procedure 1 Wipe the bottom of the quartz window with a lint free cloth soaked in isopropyl alcohol 2 If you see any cured ink it can be removed by scraping with a razor blade or similar tool held at a 45 degree angle afterwards wipe with a lint free cloth soaked in isopropyl alcohol Clean UV LED Unit Quart...

Page 207: ... coolant bottle and lines We suggest that you order more coolant from your sales representative so that you will have some when you need to top up the system Procedure 1 Unscrew the nipple from the coolant bottle lid to remove the coolant tube 94 Coolant Bottle is Located in the Primary Ink Bay 2 Remove the coolant bottle from the ink bay 3 Unscrew the coolant bottle lid 4 Get the coolant fluid co...

Page 208: ...g the table When to do Inspect and clean the rails and bearings at least once a month If you notice any dirt or ink on the gantry rails or an accumulation of debris on the grey rail bearing shields clean them immediately Equipment Poly Wipe lint free cloth or a swab IMPORTANT In the event of an ink spill on the rail it should be cleaned immediately before the bearings have a chance to run over the...

Page 209: ...hat has accumulated next to the bearing shields It is only necessary to clean the outside bearing shields When removing debris always wipe away from the shields 3 Wipe any debris from the gantry rails Do this gently so that you do not remove the grease that lubricates the bearings as they move along the rails 4 Close the Maintenance Station drawer Clean the Gantry Rails Chapter 11 Maintenance 209 ...

Page 210: ...don t bleed the filters you will see poor image quality Air in the ink filter can affect the vacuum and result in dripping ink and deteriorated image quality as a result of nozzle dropout Failure to bleed the ink filters can lead to an overflow of ink that will result in ink dripping from the carriage and you may need to place a service call You will be notified by the printer Maintenance tab when...

Page 211: ...nk bag coupler 2 Push on the top of the ink filter enclosure door and it will flip forward to open and provide access to the filters 98 Remove Ink Filter Enclosure Cover Change Ink Filter Chapter 11 Maintenance 211 ...

Page 212: ...ening the bleed tube valve Keep the cloth wrapped around the end of the bleed tube so that any ink spray is contained 5 Pull the target ink filter out of its metal retainer clip 6 Unscrew the bleed tube cap from the old filter and thread it into the top connector of the new filter Place the cap that came with the new filter on the old filter to prevent ink from leaking out of the old filter 7 Repe...

Page 213: ...hat must be released Also after a period of use all ink filters will contain air Follow the schedule for bleeding ink filters indicated in the Maintenance Tasks tab Before you begin The filters are bled using a 60 ml syringe If bleeding after an ink bag change let the ink fill finish before bleeding the filter The filters should be bled while the printer is idle that is there should be no active p...

Page 214: ...icult to see the ink as it comes in 3 Pull the plunger out until ink is seen in the syringe If there is excessive air more than one syringe full of air may be extracted In this case close the stopcock before disconnecting the syringe and expelling the air Open it again to continue NOTE Pull back on the syringe plunger in increments and wait for the pressure to equalize before pulling more to preve...

Page 215: ... bucket IMPORTANT The same syringe can be used to bleed all the ink channels if they are done in succession The syringe cannot be stored and reused as the ink chemistry will degrade the syringe If only some of the ink channels require bleeding discard the syringe immediately after finishing those channels Do NOT reuse it on other ink channels at a later date Bleed an Ink Filter Chapter 11 Maintena...

Page 216: ...sure to light RMO Maintenance The following table provides our recommended maintenance activities Frequency will depend on environmental conditions and operator work habits How to clean the capstan is explained in detail in the next section Maintenance Action Contaminant Clean the platen Ink Glue release liner Silicon release liner Clean the capstan Paper dust Coffee or tea Ink cured uncured Glue ...

Page 217: ...Lint free cloth Isopropyl alcohol 95 pure NOTE Always wear safety glasses with side shields and nitrile gloves when working with ink or liquid solvents If a significant amount of ink has spilled consider donning an apron or smock IMPORTANT The only way to remove cured ink is if the area can be scraped without causing damage therefore do not allow ink to dry on the platen or the capstan Partly cure...

Page 218: ... 2 Mix a cleaning solution that is 50 1 hot water to soap NOTE Use a mild detergent such as Ivory avoid soaps that have dies moisturising oils or perfumes as they may damage the capstan Read the label Our R D Lab has tested only Ivory Detergent If you are uncertain about a detergent try it out in a 50 1 solution on a small area at the end of the capstan 3 Wet the cloth in the cleaning solution and...

Page 219: ...stan to dry NOTE If scrubbing action leaves debris on the surface wait for the surface to dry completely then follow the procedure listed above for Removing Solid Debris Remove Stains coffee tea soda pop etc Chapter 11 Maintenance 219 ...

Page 220: ...egin Supplies needed Nitrile gloves safety goggles with side shields several absorbent clothes and Isopropyl Alcohol 95 pure Procedure 1 Put on gloves and goggles 102 Ink Spill on Capstan Remove Uncured Ink on the Capstan 220 Chapter 11 Maintenance ...

Page 221: ... isopropyl alcohol and wipe up the remaining ink 104 Wet fresh cloth with isopropyl alcohol NOTE It may be difficult to tell whether or not all the ink has left the surface Continue to wet and wipe the capstan surface until the cloth does not show any sign of ink colour Remove Uncured Ink on the Capstan Chapter 11 Maintenance 221 ...

Page 222: ...ce to dry completely then follow the procedure listed above for Removing Solid Debris When the capstan is kept clean and its rubber surface is free of stains or defects you are ensured of accurate media transport and optimal print quality If its surface is badly damaged the capstan needs to be replaced Remove Uncured Ink on the Capstan 222 Chapter 11 Maintenance ...

Page 223: ...Chapter 12 Troubleshooting and Support ...

Page 224: ...ate remedy Otherwise note the exact error message and associated error number and what the printer was doing before the error then place a service call If Problems Persist If problems persist perform the following actions as appropriate for the situation Check for media that is buckling or sitting too high on the table If you just changed ink in the printer review the procedures in this manual and...

Page 225: ... to enable the Remote Service connection to enable automatic software updates and to enable Remote Assistance Procedure 1 On the operator panel click on Settings Network connection Enable the Remote Service connection Chapter 12 Troubleshooting and Support 225 ...

Page 226: ...board to enter the proxy settings and proxy authentication settings to allow the Arizona printer to access locations outside the company network Enable the Remote Service connection 226 Chapter 12 Troubleshooting and Support ...

Page 227: ...heck that the Arizona printer is connected to the internet 2 Make sure the proxy setting are configured correctly 3 In the Remote Service window click on Test remote connection to try to connect to the Remote Service server again If the status still remains Not connected power Off and On the printer and repeat the Enable the Remote Service connection procedure Enable the Remote Service connection ...

Page 228: ...session timeout hours Remote assistance session timeout 1 168 hours fill in the time in hours you want the remote assistance session to automatically end 4 Click on Test remote connection to check whether the connection was successfully established NOTE When you cannot connect remote assistance contact your local Service representative Since a remote assistance session is established via a point t...

Page 229: ...highly recommended to perform the installation at non working hours Make sure the printer is not printing and there is no media on the platen Before you install software updates Remote Service communication must be enabled and working For more information see Enable the Remote Service connection on page 225 Procedure 1 On the operator panel click on Updates Install software updates with Remote Ser...

Page 230: ...2 When a new software update package is available click on Install Install software updates with Remote Service 230 Chapter 12 Troubleshooting and Support ...

Page 231: ...ce representative that a software version is available Procedure 1 Visit https dgs cpp canon 2 Go to Printer Support Customer 3 Select your Arizona printer model 4 Click on Printer Software 5 Download the zipped software update file and unzip the file with the password available from your local service representative 6 On the operator panel click on Settings Network connection Install software upd...

Page 232: ...0 8 The printer web page opens Select Update software 9 On the software upload page select Browse and navigate to the unzipped software update package step 5 10 Click on Upload to transfer the software update package to your Arizona printer Install software updates without Remote Service 232 Chapter 12 Troubleshooting and Support ...

Page 233: ...11 On the operator panel click on Updates 12 The new software update package will be available Click on Install Install software updates without Remote Service Chapter 12 Troubleshooting and Support 233 ...

Page 234: ...Install software updates without Remote Service 234 Chapter 12 Troubleshooting and Support ...

Page 235: ...Chapter 13 Regulation Notices ...

Page 236: ...ransmitter The transmitter s FCC ID label is located near the power rating label The modular transmitter is located in the ink supply unit and can only be accessed by a service technician ICES 001 NMB 001 and ICES 003 NMB 003 Interference causing equipment Canada CAN ICES 3 A NMB 3 A Conformity declaration for Radio Law Japan This end device contains an RFID module which is already approved by MIC...

Page 237: ...of the removal instructions provided by Canon This product contains a battery or batteries It They is are located in a printed circuit board s that is are essential for the continuous error free functioning of the product The battery or batteries should be removed only by skilled service technicians who are aware of the removal instructions provided by Canon Location Battery capacity Contains Inte...

Page 238: ...EE products please visit http www canon europe com environment Reference Directive 2012 19 EU End of Life WEEE India This product is not to be disposed of with your household waste according to the E Waste Management Rules 2016 This product should be handed over to a designated collection point e g to an authorised collection site for recycling waste electrical and electronic equipment EEE Imprope...

Page 239: ...ement on Canon Marketing Vietnam website please see the last paragraph on the web page of the following URL http www canon com vn personal web company about REACH compliance EEA including Switzerland REACH regulation EC No 1907 2006 article 33 requires information to be communicated to customers end users about the presence of SVHC substances included in the REACH candidate list when such substanc...

Page 240: ...nt is not intended for use within the direct visual field of a workplace equipped with a monitor screen In order to avoid annoying reflections at the workplace on monitor screens this product must not be placed within the direct visual field of monitor screens Acoustic noise emission All countries Sound pressure LpA 71 dB A is used to characterize the sound level that will be experienced at operat...

Page 241: ...Appendix A Application Information ...

Page 242: ...cation Bulletin 6 How to Improve UV Ink Adhesion Application Bulletin 7 About Media Models and Application Notes Application Bulletin 8 How to Hold Media Flat on the Printer Table Application Bulletin 9 How to Handle Media after Printing Application Bulletin 10 How to Deal with Static Application Bulletin 11 Printing Backlit Materials Application Bulletin 12 Printing Multiple Pieces of Media Simul...

Page 243: ...lletin 42 Dibond Media Models Added to the Customer Support Website Application Bulletin 43 Roll Media Option Tips and Troubleshooting Application Bulletin 44 Océ UV Adhesion Promoters Application Bulletin 45 Batch Mode Operation Application Bulletin 46 Enhanced Dual Origin Application Bulletin 47B High Gloss Varnish Best Printing Practices Application Bulletin 48B Converting to a Different Océ IJ...

Page 244: ...annel Application Bulletin 66 How to Empty the Ink Waste Trays Customer Support The information found on our website is based on our experience with the Arizona printers It is offers suggestions or solutions for dealing with various situations Since this information is subject to change and more new material is added as it becomes available please check the website occasionally for the most curren...

Page 245: ...ll software updates with Remote Service 229 Install software updates without Remote Service 231 Ionization 122 123 Ionizer bar 122 123 M Maintenance 180 Maintenance Station 40 181 Measurement Units 56 Media Adhesion 81 Media shaft 94 Media Storage 80 media thickness 66 Metric Vacuum Zones 70 72 MSDS Ink Information 174 N Nesting 77 network connection settings 55 Nozzle check 181 Nozzle dropout 181...

Page 246: ...ets 174 Software updates 229 231 Special Prints 42 Static and Humidity 122 123 Static Suppression 122 123 T Thermal Expansion 81 Training 64 U Upgrade 42 User Interface Settings 56 UV Flush 174 V Vacuum Gauge 69 Vacuum Overlay 68 Vacuum Pump Timeout 68 Vacuum System 68 Vacuum Zone Control 40 Vacuum Zones 68 Ventilation 174 Version upgrade 229 231 Index 246 ...

Page 247: ......

Page 248: ...anon Europe Ltd www canon europe com Canon Latin America Inc www cla canon com Canon Production Printing Australia Pty Ltd www cpp canon au Canon China Co Ltd www canon com cn Canon Singapore PTE Ltd www canon com sg Canon Hongkong Co Ltd www canon com hk Canon Production Printing 2018 2020 ...

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