Server Error
Error Messages
Cause
Action
Server Error 01
Authentication is invalid.
Reissue temporary ID, and
register account again.
The machine's authentication
information (needed to access the
service) has expired or is invalid.
Apply for Brother Web Connect
access again to receive a new
temporary ID, and then use the new
ID to register the account to the
machine.
Server Error 03
Failed to upload.
Unsupported file or corrupt
data. Confirm data of file.
The file you are trying to upload may
have one of the following problems:
•
The file exceeds the service's limit
on number of pixels, file size, etc.
•
The file type is not supported.
•
The file is corrupted.
The file cannot be used:
•
Check the service's size or format
restrictions.
•
Save the file as a different type.
•
If possible, get a new, uncorrupted
version of the file.
Server Error 13
Service temporarily
unavailable. Try again
later.
There is a problem with the service
and it cannot be used now.
Wait and try again. If you get the
message again, access the service
from a computer to confirm if it is
unavailable.
Shortcut Error
Error Messages
Cause
Action
ShortCut Error 02
Account is invalid. Please
register account and
shortcut again after
deleting this shortcut.
The shortcut cannot be used because
the account was deleted after the
shortcut was registered.
Delete the shortcut, and then register
the account and shortcut again.
Related Information
•
Error and Maintenance Messages
368
Summary of Contents for MFC-J775DW
Page 1: ...Online User s Guide MFC J775DW 2017 Brother Industries Ltd All rights reserved ...
Page 22: ...Home Paper Handling Paper Handling Load Paper Load Documents 16 ...
Page 31: ...2 1 Related Information Load Paper in the Paper Tray 25 ...
Page 46: ... Load Envelopes in the Paper Tray 40 ...
Page 53: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 47 ...
Page 55: ... Other Problems 49 ...
Page 57: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 51 ...
Page 195: ... Enter Text on Your Brother Machine 189 ...
Page 205: ... Connect an External TAD Telephone and Fax problems 199 ...
Page 257: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 251 ...
Page 313: ...Home Security Security Lock the Machine Settings 307 ...
Page 323: ...Related Information Brother Web Connect 317 ...
Page 355: ...Related Information ControlCenter4 Windows 349 ...
Page 414: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 408 ...
Page 425: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 419 ...
Page 428: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 422 ...
Page 434: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 428 ...
Page 447: ...Related Information Check Your Brother Machine 441 ...
Page 451: ...Related Information Routine Maintenance Replace the Ink Cartridges 445 ...