Difficulties
Suggestions
Make sure the paper guides are set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size paper.
The paper jams when you use 2-
sided copy or 2-sided print.
Use one of the jam prevention settings, 2-sided 1 or 2-sided 2.
For copying
See
Related Information
:
Copy on Both Sides of the Paper (1-sided to 2-sided/2-
sided to 2-sided)
.
For printing
See
Related Information
:
Prevent Smudged Printouts and Paper Jams When
Printing on Both Sides of the Paper (Windows
®
)
or
Prevent Smudged Printouts
and Paper Jams When Printing on Both Sides of the Paper (Mac)
.
If paper jams occur frequently during 2-sided copying or 2-sided printing, the
paper feed rollers may be stained with ink. Clean the paper feed rollers.
See
Related Information
:
Clean the Paper Feed Rollers
.
Printing Received Faxes
Difficulties
Suggestions
•
Condensed print
•
Horizontal streaks
•
Top and bottom sentences are
cut off
•
Missing lines
This is usually caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Vertical black lines when receiving The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Left and right margins are cut off
or a single page is printed on two
pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are
using.
See
Related Information
:
Change the Paper Size and Paper Type
.
Turn on Auto Reduction.
See
Related Information
:
Shrink Page Size of an Oversized Incoming Fax
.
Received color fax prints only in
black & white.
Replace the color ink cartridges that have reached the end of their life, and then
ask the other person to send the color fax again.
See
Related Information
:
Replace the Ink Cartridges
.
Related Information
•
If You Are Having Difficulty with Your Machine
•
•
Error and Maintenance Messages
•
•
•
•
Change the Paper Size and Paper Type
•
Acceptable Paper and Other Print Media
•
Clean the Print Head from Your Brother Machine
•
Clean the Print Head from Your Computer (Windows
•
Clean the Print Head from Your Computer (Mac)
•
Check the Print Alignment from Your Brother Machine
•
•
Clean the Machine's Printer Platen
389
Summary of Contents for MFC-J775DW
Page 1: ...Online User s Guide MFC J775DW 2017 Brother Industries Ltd All rights reserved ...
Page 22: ...Home Paper Handling Paper Handling Load Paper Load Documents 16 ...
Page 31: ...2 1 Related Information Load Paper in the Paper Tray 25 ...
Page 46: ... Load Envelopes in the Paper Tray 40 ...
Page 53: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 47 ...
Page 55: ... Other Problems 49 ...
Page 57: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 51 ...
Page 195: ... Enter Text on Your Brother Machine 189 ...
Page 205: ... Connect an External TAD Telephone and Fax problems 199 ...
Page 257: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 251 ...
Page 313: ...Home Security Security Lock the Machine Settings 307 ...
Page 323: ...Related Information Brother Web Connect 317 ...
Page 355: ...Related Information ControlCenter4 Windows 349 ...
Page 414: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 408 ...
Page 425: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 419 ...
Page 428: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 422 ...
Page 434: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 428 ...
Page 447: ...Related Information Check Your Brother Machine 441 ...
Page 451: ...Related Information Routine Maintenance Replace the Ink Cartridges 445 ...