Cause
Action
Interface
-
Windows
®
XP/Windows Server
®
2003
Click
Start
>
Printers and Faxes
.
-
Windows Vista
®
Click
(Start)
>
Control Panel
>
Hardware and Sound
>
Printers
.
-
Windows
®
7
Click
(Start)
>
Devices and Printers
>
Printers and
Faxes
.
-
Windows
®
8
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click
Settings
>
Control Panel
.
In the
Hardware and Sound
group, click
View devices and
printers
>
Printers
.
-
Windows
®
10/Windows Server
®
2016
Click
>
All apps
>
Windows System
>
Control Panel
. In
the
Hardware and Sound
group, click
View devices and
printers
>
Printers
.
-
Windows Server
®
2008
Click
Start
>
Control Panel
>
Printers
.
-
Windows Server
®
2012
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click
Settings
>
Control Panel
.
In the
Hardware
group, click
View devices and printers
>
Printers
.
-
Windows Server
®
2012 R2
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View devices and printers
.
-
macOS v10.10.5, v10.11.x, v10.12
Click
System Preferences
>
Printers & Scanners
.
Your Brother machine is
not connected to the
wireless network.
Print the WLAN Report to check the error code on the printed report.
Wireless
If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the
Brother software and drivers and reinstall them.
Related Information
•
•
•
Use the Network Connection Repair Tool (Windows
•
Wireless LAN Report Error Codes
•
Check Network Devices Using the Ping Command
•
I Want to Check that My Network Devices are Working Correctly
405
Summary of Contents for MFC-J775DW
Page 1: ...Online User s Guide MFC J775DW 2017 Brother Industries Ltd All rights reserved ...
Page 22: ...Home Paper Handling Paper Handling Load Paper Load Documents 16 ...
Page 31: ...2 1 Related Information Load Paper in the Paper Tray 25 ...
Page 46: ... Load Envelopes in the Paper Tray 40 ...
Page 53: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 47 ...
Page 55: ... Other Problems 49 ...
Page 57: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 51 ...
Page 195: ... Enter Text on Your Brother Machine 189 ...
Page 205: ... Connect an External TAD Telephone and Fax problems 199 ...
Page 257: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 251 ...
Page 313: ...Home Security Security Lock the Machine Settings 307 ...
Page 323: ...Related Information Brother Web Connect 317 ...
Page 355: ...Related Information ControlCenter4 Windows 349 ...
Page 414: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 408 ...
Page 425: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 419 ...
Page 428: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 422 ...
Page 434: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 428 ...
Page 447: ...Related Information Check Your Brother Machine 441 ...
Page 451: ...Related Information Routine Maintenance Replace the Ink Cartridges 445 ...