Check the Print Quality
If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be
clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern.
1. Press
Settings
.
2. Press
a
or
b
to select the following:
a. Select
[Ink/Maintenance]
. Press
OK
.
b. Select
[Impr. PrintQuality]
. Press
OK
.
c. Select
[Impr. PrintQuality]
again. Press
OK
.
3. Press
Color Start
.
The machine prints the Print Quality Check Sheet.
4. Check the quality of the four color blocks on the sheet.
5. The LCD asks about the print quality. Do one of the following:
•
If all lines are clear and visible, press
c
to select
[No]
, and then press
OK
.
Press
Stop/Exit
to finish the Print Quality check.
•
If lines are missing (see
Poor
, below), press
d
to select
[Yes]
, and then press
OK
.
OK
Poor
6. The LCD asks you to check the print quality of each color. Press
d
or
c
to select the pattern (1–4) that most
closely matches the printing result, and then press
OK
.
7. Do one of the following:
•
If print head cleaning is needed, press
OK
to start the cleaning procedure.
•
If print head cleaning is not needed, the Maintenance screen reappears on the LCD. Press
Stop/Exit
to
finish the Print Quality check.
8. After the cleaning procedure is finished, the LCD asks if you want to check the print quality again.
Press
1
[Yes]
to start the print quality check, and then press
Color Start
.
The machine prints the Print Quality Check Sheet again. Check the quality of the four color blocks on the
sheet again.
If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand
replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved,
contact Brother Customer Service.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print
head's warranty.
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Summary of Contents for MFC-J775DW
Page 1: ...Online User s Guide MFC J775DW 2017 Brother Industries Ltd All rights reserved ...
Page 22: ...Home Paper Handling Paper Handling Load Paper Load Documents 16 ...
Page 31: ...2 1 Related Information Load Paper in the Paper Tray 25 ...
Page 46: ... Load Envelopes in the Paper Tray 40 ...
Page 53: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 47 ...
Page 55: ... Other Problems 49 ...
Page 57: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 51 ...
Page 195: ... Enter Text on Your Brother Machine 189 ...
Page 205: ... Connect an External TAD Telephone and Fax problems 199 ...
Page 257: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 251 ...
Page 313: ...Home Security Security Lock the Machine Settings 307 ...
Page 323: ...Related Information Brother Web Connect 317 ...
Page 355: ...Related Information ControlCenter4 Windows 349 ...
Page 414: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 408 ...
Page 425: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 419 ...
Page 428: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 422 ...
Page 434: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 428 ...
Page 447: ...Related Information Check Your Brother Machine 441 ...
Page 451: ...Related Information Routine Maintenance Replace the Ink Cartridges 445 ...