Brother MFC-J775DW, Online User'S Manual

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Home > Troubleshooting > Error and Maintenance Messages
Error and Maintenance Messages
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's
FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com .
• Related Information references are at the bottom of this page.
Error Message Cause Action
A device is already
connected. Press OK.
(Wi-Fi Direct)
Two mobile devices are already
connected to the Wi-Fi Direct network
when the Brother machine is the Group
Owner (G/O). After the current connection between your
Brother machine and another mobile
device has shut down, try to configure the
Wi-Fi Direct settings again. You can
confirm the connection status by printing
the Network Configuration Report.
Absorber NearFull The ink absorber box or flushing box is
nearly full. The ink absorber box or flushing box must
be replaced soon. Call Brother Customer
Service or a Brother Authorized Service
Center to have your machine serviced.
B&W Print Only
Replace Ink
One or more of the color ink cartridges
have reached the end of their lives.
You can use the machine in black & white
mode for approximately four weeks
depending on the number of pages you
print.
While this message appears on the LCD,
each operation works in the following way:
•
Printing
If the media type is set to
Plain Paper
in the Basic tab, and Grayscale is
chosen in the Advanced tab of the
printer driver, you can use the machine
as a black & white printer.
2-sided print is not available when this
message appears.
• Copying
If the paper type is set to
Plain
Paper
, you can make copies in black
& white.
2-sided copy is not available when this
message appears.
• Faxing
If the paper type is set to
Plain
Paper
or
Inkjet Paper
, the
machine will receive and print the
faxes in black & white.
If a sending machine has a color fax,
the machine's "handshake" will ask
that the fax be sent as black & white.
Replace the ink cartridges.
See
Related Information : Replace the Ink
Cartridges .
Although the Cause column lists options
for using the machine after this error
appears, you will not be able to use the
machine until you replace the ink
cartridge(s) under the following
conditions:
•
If you unplug the machine or take out
the ink cartridge.
• (Windows
®
) If you select Slow Drying
Paper in the Basic tab of the printer
driver.
(Mac) If you select
Slow Drying
Paper in the Print Settings drop-
down list of the printer driver.
Cannot Detect The machine cannot detect a new ink
cartridge because it was installed too
quickly. Take out the new ink cartridge and
reinstall it slowly and firmly until it locks
into place.
See
Related Information : Replace the Ink
Cartridges .
An ink cartridge is not installed correctly.
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