Setting Up the System
Configuring System Setup Parameters
Octel 50 Installation Guide
8-9
Receptionist Parameters - #10
Inform
Subscriber
Transfer is from
Attendant
This parameter determines whether the Octel 50 system
voices
a prompt informing subscribers when it transfers
calls.
If this parameter is selected, subscribers hear the message,
“One moment, you have a call,” or, “There is a call for
<subscriber’s name>,” before a call is transferred to their
extensions from the system. Otherwise, the caller is
immediately transferred.
When/How to Use
Use this parameter if the phone system cannot display the
origin of calls and you want subscribers to be able to
distinguish between external and internal callers. Note that
this only applies when call progress is used.
Related Parameters/Features
This parameter only applies when calls are supervised.
This parameter is not available when Enable Automated
Attendant is disabled.
If Set Too High
Not applicable.
If Set Too Low
Not applicable.
Min
–
Max
–
Default
Yes
Requires
Restart
No
Switch-
Dependent
No
Set by
Integrator
No
Receptionist Parameters - #11
Disconnect All
Rotary Callers
This parameter determines whether the Octel 50 system
disconnects all callers dialing from a rotary phone. The
Octel 50 system considers a rotary call to be any call from
which it does not detect touch-tone digits at the initial
greeting or at the main greeting for a V-Tree. When you
enable this parameter and the system detects a rotary call,
it voices,
“Thank you, good-bye,” and disconnects the caller.
When/How to Use
Enable this parameter when the switch does not use
positive disconnect to indicate hangups. This parameter
allows ports from which callers have hung up to become
available more quickly.
If this parameter is enabled, the main greeting should
include an alternate phone number for rotary callers.
If this feature is not enabled, the Octel 50 system transfers
rotary calls to the Default Receptionist Mailbox Number
during business hours or the After Hours Receptionist
Mailbox Number after business hours.
Related Parameters/Features
You must create the default operator mailbox and the after
hours operator mailboxes if you want to transfer callers
using rotary phones.
If Set Too High
Not applicable.
If Set Too Low
Not applicable.
