AudioCodes Mediant 4000 SBC, User Manual

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CHAPTER 36 Upgrading the Device's Software
Mediant 4000 SBC | User's Manual
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To upgrade the device using the Software Upgrade wizard:
1. Make sure that you have installed a License Key that is compatible with the software version to
be installed (see
License Key ).
2. It is recommended to enable the Graceful Lock feature (see Locking and Unlocking the
Device ). The wizard resets the device at the end of the upgrade process, thereby causing
current calls to be untimely terminated. To minimize traffic disruption, the Graceful Lock
feature prevents the establishment of new calls.
3. It is recommended to backup the device's configuration to your computer. If an upgrade failure
occurs, you can restore your configuration by uploading the backup file to the device. For more
information, see
Configuration File .
4. Open the Software Upgrade wizard:
● Toolbar: From the Actions drop-down menu, choose Software Upgrade .
● Navigation tree:Setup menu > Administration tab > Maintenance folder > Software
Upgrade .
5. Click Start Software Upgrade ; the wizard starts, prompting you to load a .cmp file:
● The Hitless Upgrade and System Reset Upgrade options appear only if the device
is configured for HA.
● At this stage, you can quit the Software Upgrade wizard without having to reset the
device, by clicking
Cancel . However, if you continue with the wizard and start
loading the cmp file, the upgrade process must be completed with a device reset.
6. Click Browse , and then navigate to and select the .cmp file.
7. Click Load File ; the device begins to install the .cmp file and a progress bar displays the
status of the loading process:
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