3Com OCG VOICE EXPANSION -, User Manual

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C - 2 A
PPENDIX
C: T
ECHNICAL
S
UPPORT
Support from 3Com
If you are unable to obtain assistance from the 3Com online technical
resources or from your network supplier, 3Com offers technical telephone
support services. To find out more about your support options, please call the
3Com technical telephone support phone number at the location nearest
you. Please refer to the list below.
When you contact 3Com for assistance, have the following information
ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including revision levels
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
Returning Products for Repair
Before you send a product directly to 3Com for repair, you must first obtain a
Return Materials Authorization (RMA) number. Products sent to 3Com
without RMA numbers will be returned to the sender unopened, at the
sender’s expense. To obtain an RMA number, please call the local number for
your region that is listed in the following table
Asia Pacific Rim http://www.3com.com/apr
Australia 1 800 678 515
Hong Kong 800 933 486
India 000 800 650 1111
+61 2 9937 5085
Indonesia 001 800 61 009
Japan 03 5783 1270
Malaysia 1 800 801 777
New Zealand 0 800 446 398
Pakistan +61 2 9937 5085
Philippines 1 235 61 266 2602
P.R. of China 00 800 0638 3266
10 800 61 00137
Singapore 800 6161 463