3Com OCG VOICE EXPANSION -, User Manual

Page: 151 / 177

IP Network Connection Problems 12-9
IP Network
Connection
Problems
Use the information in the following table to identify and resolve general
network connection problems.
Symptom Possible Cause Corrective Action
Remote IP network
is not responding
(ex., to PINGs or the
web browser
connection
requests). LAN or WAN
connection problem.
See LAN Connection Problems
(page 12-5) and WAN Connection
Problems .(page 12-7).
PC or workstation
does not have the
OfficeConnect
Gateway listed as a
gateway. Reconfigure the PC or
workstation to use the
OfficeConnect Gateway IP LAN
address as its gateway.
Some remote sites use
the RIP protocol to
advertise your IP
address to other
routers. It may take
more than 30 seconds
for the IP route to the
OfficeConnect
Gateway to be
propagated
throughout the
remote network. Wait 30 seconds and try to access
the remote site again.