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12
T
ROUBLESHOOTING
Overview
This chapter shows how to identify and resolve operational problems
encountered with the OfficeConnect Gateway product family.
In general, OfficeConnect Gateway operating problems are likely to result
from incorrect option settings and/or improper installation.
This chapter covers the following topics.
■
Checking the basics
■
Using the OfficeConnect Gateway web pages
■
Monitoring the LEDs
■
LAN Connection Problems
■
OfficeConnect Gateway Connection Problems
■
WAN Connection Problems
■
Voice Connection Problems
■
General Network Connection Problems
■
IP Network Connection Problems
■
Application Software Problems
■
Contacting Technical Support
CAUTION:
There are no user-serviceable parts inside your OfficeConnect
Gateway. Unauthorized opening of the unit will void the warranty.
Summary of Contents for OCG VOICE EXPANSION -
Page 1: ...http www 3com com OfficeConnect Gateway Users Guide Release 1 0 Part No 10042307 Rev AA ...
Page 44: ...3 10 CHAPTER 3 USING THE OFFICECONNECT GATEWAY ...
Page 52: ...4 8 CHAPTER 4 ADMINISTRATION ...
Page 58: ...5 6 CHAPTER 5 LAN CONFIGURATION ...
Page 126: ...9 12 CHAPTER 9 MANAGEMENT FEATURES ...
Page 132: ...10 6 CHAPTER 10 STATISTICS ...
Page 154: ...12 12 CHAPTER 12 TROUBLESHOOTING ...
Page 172: ......