Xerox ColorQube™ 9201/9202/9203
System Administrator Guide
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Troubleshooting
Troubleshooting: Workflow Scanning
If you are experiencing problems with Workflow Scanning, first verify that the device is connected on
the network and functioning as a printer by performing the following activities:
•
Check the network cable at the back of the device.
•
Send a test print from your PC to the device.
•
If connected via TCP/IP try a PING from your workstation to the device.
Is the Device Functioning on the Network as a Printer?
Configure your device on the network or resolve any networking issues before attempting to use the
Workflow Scanning feature. For instructions to configure the device on the network see
Enable TCP/IP
and HTTP at the Device
on page 11.
Ensure Workflow Scanning is installed properly on the device.
At the device, verify that you have a Workflow Scanning feature icon on the device screen interface and
that this is not grayed out or unavailable.
To view the Workflow Scanning feature icon, you may need to press the
<Services>
button.
Is the Workflow Scanning Button Available on the Device?
If there is no Workflow Scanning feature icon available on the device, install the Scanning Kit and
configure the Workflow Scanning feature. For instructions, refer to
Workflow Scanning
on page 173.
Note:
If you have enabled Workflow Scanning, but the icon is grayed out or unavailable, at the
device press the
<Log In / Out>
button. Enter the Administrator’s User Name (default is
[1111]
),
touch
[Next]
, enter Password (default is
[1111]
), touch
[Enter]
, touch the Tools tab, and touch
User Interface Settings. Touch Service Enablements, then Workflow Scanning, set the service to
Enable, and touch Save. Reboot the device with the Power On/Off button. For instructions on use
of the Power On/Off button, click the Previous Menu button at the top of this page, then click the
button labeled Power On/Off Button.
When you perform a scan, a Scan Confirmation Report prints (if it has been enabled). The Scan
Confirmation Report will report a job status of SUCCESS or FAILED.
Содержание ColorQube 9201
Страница 1: ...Version 1 0 October 2009 Xerox ColorQube 9201 9202 9203 System Administrator Guide...
Страница 8: ...Table of Contents Xerox ColorQube 9201 9202 9203 System Administrator Guide 8...
Страница 12: ...Introduction Xerox ColorQube 9201 9202 9203 System Administrator Guide 4...
Страница 208: ...Workflow Scanning Xerox ColorQube 9201 9202 9203 System Administrator Guide 200...
Страница 212: ...Scan to Home Xerox ColorQube 9201 9202 9203 System Administrator Guide 204...
Страница 240: ...E mail Xerox ColorQube 9201 9202 9203 System Administrator Guide 232...
Страница 250: ...Internet Fax Xerox ColorQube 9201 9202 9203 System Administrator Guide 242...
Страница 276: ...Server Fax Xerox ColorQube 9201 9202 9203 System Administrator Guide 268...
Страница 282: ...LAN Fax Xerox ColorQube 9201 9202 9203 System Administrator Guide 274...
Страница 290: ...Custom Services Xerox ColorQube 9201 9202 9203 System Administrator Guide 282...
Страница 294: ...Extensible Services Setup Xerox ColorQube 9201 9202 9203 System Administrator Guide 286...
Страница 336: ...Index Xerox ColorQube 9201 9202 9203 System Administrator Guide 328...