40
sympHony
™
Meter User Guide
Meter Error Codes
• If the reading on the screen is flashing 9999, the value is out of range. Perform
the meter self test, clean the electrode according to the electrode user guide
and re-calibrate the electrode with new standards.
• If the
icon is lit and the reading is flashing, the sensor needs to be
calibrated according to the user’s set calibration interval or the pH slope is
outside the range of 85 % to 115%.
• Press
to clear an error code. Error codes show
on the middle line and
a set of three alphanumeric characters on the bottom line. Some of these codes
are errors, some are warnings and some are purely informational.
Error Code Description
Troubleshooting
002, 026,
E##, F##
Hardware or
Memory Error
Press to clear the error. If error occurs again, contact
Technical Support.
005
Value Outside
Allowable Range
Press and re-enter the value. Check meter specifications for
the allowable range of values.
033
Keypad Failure
Repeat the self test. When the meter reads
, press all
of the keys, including the power key, within five seconds of
one another.
034
BNC Input Failure
Disconnect all the electrodes from the meter, connect the BNC
shorting cap on the meter and repeat the self test.
038
Datalog Full
Download the datalog to a printer or computer or change the
datalog setting to
,
,
in the setup menu so the
meter deletes the datalog points when the datalog is full.
D##
Remote Control
Error
Check the programming instructions to verify the correct
commands, names and values.
107
pH Calibration
Standard Error
The millivolts measured during calibration are the same for two
buffers. Review the calibration procedure and verify that the
electrode was placed in the buffers at the appropriate time.
Clean the electrode according to the electrode user guide. Re-
calibrate the electrode with fresh buffers.
Troubleshooting
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