Call Forward
2-29
Chapter 2 - Features and Operation
Conditions
»
If a Call Forward mode is currently active at the station where forwarding is desired, the
new forward becomes active and cancels the previous forward.
»
Both internal and external calls to the affected station forward to the designated location.
»
Call forwarding must be allowed in programming for the affected station.
»
When remote forward is activated, the forwarding is immediate.
»
A station’s Call Forward status is stored in a battery protected area of memory. A station’s
Call Forward status is returned after a power failure or system reset occurs.
»
When a key telephone is forwarded remotely, the key station’s forward button lights. The
station user may cancel the forwarding at their station by pressing ON/OFF, then the FWD
button. SLT users can cancel their forwarding by going off hook and dialing the forward
code.
»
DISA callers entering the code and making a mistake are given error tone for 3 seconds,
silence for 2 seconds, then the dial tone is returned.
Call Forward - No Answer
Description
The Call Forward No Answer feature allows a station the ability to have their calls forwarded
to a designated station, an ACD or UCD group pilot number, Voice Mail group number or
Hunt group number when there is no answer at the station. No answer calls forward when
the system-wide no answer timer expires.
Operation
To activate No Answer Call Forwarding:
1. Lift the handset or press ON/OFF button.
2. Press the FWD button or dial [640] on the dial pad.
3. Dial the Call Forward No-Answer code [7] on the dial pad.
4. Dial the desired destination number where calls are to be forwarded. A confirmation tone
sounds.
5. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
To remove No Answer Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Press the FWD button or dial either [640] or [662]. A confirmation tone sounds and the
FWD LED extinguishes.
3. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
SINGLE
LINE
TELEPHONE
The SLT operation uses the same procedures as used in Digital Telephone operation
described above, except there is no FWD button. The user must use the feature codes as
described in the keyset section above.
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