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2-6 911 Feature
Chapter 2 - Features and Operation
The list remains available for review by pressing the 911 ALERT flexible button as necessary,
until after the messages are deleted.
To delete logged 911 Alert messages:
An attendant uses the following steps to delete the messages on a system-wide basis.
1. Press the 911 ALERT flexible button to display the 911 call information for deletion.
2. Press FLASH to delete that message.
Enhanced 911 Integration
Description
The E911 feature integrates the system to the Proctor PBX ANI-LINK product to provide
enhanced 911 service. Loop Start lines can be connected to the Proctor unit and
programmed to be 911 lines (FLASH 40, Page A, Button #15). When a 911 call is made from a
station in the system, the system will send 911XXXX (XXXX=Station # that placed the 911 call)
in DTMF format to the Proctor. If the station number is less than 4 digits, a leading 0 will
automatically be added. The Proctor unit then accesses a call trunk and sends the
information in the proper format to the 911 Center.
This feature also provides a means to identify a power failure signal from the Proctor Unit. If a
power failure signal is detected, the KSU routes 911 calls via trunks other than those marked
for 911 use until the signal is removed.
Programming Steps
1. Press the ENHANCED 911 button (FLASH 06, Button #14) . The following message
displays:
2. Enter a 0 or 1 on the dial pad to enable/disable the use of this feature.
[0] = Disabled
[1] = Enabled
DEFAULT … Disabled
Conditions
»
The 911 Feature (FLASH 06, Button #13) must be enabled for Proctor Integration to work.
»
Only the lines connected to the Proctor should have the 911 Enable programmed
(FLASH 40, Page A, Button #15).
»
It is recommended to have a power failure procedure in place to ensure that 911 calls are
always routed. Refer to FLASH 09, Button #7 for programming information.
The E911 feature ensures access to 911 by freeing a CO Line, then making a call.
If you are using Centrex lines, a 2-second setting is recommended for Guard Timer
programming (Flash 40, Page C, Button #6). This avoids situations where a line is
seized by the 911 call before an existing call is dropped, causing the emergency call
to be conferenced with the existing call.
E N H A N C E D 9 1 1 0-1
D I S A B LE D