Automatic Call Distribution
4-33
Chapter 4 - Call Distribution - ACD/UCD
Programming Steps
1. Press the ACD GROUP flexible button (
FLASH 80, Button #11
). The following message
displays:
2. Press the HOLD button. A confirmation tone sounds.
Print ACD Group Parameters
Description
The Print ACD Group command dumps the entire database as a permanent record which can
serve as a hardcopy of the database. The system baud rate must match that of the printer or
receiving device.
Programming Steps
1. Press the ACD GROUP flexible button
(FLASH 85, Button #12)
. The following message
displays:
2. To print data for the ACD Hunt Group Parameters, press the HOLD button. The following
message displays:
When the system finishes sending the requested information to the printer, a
confirmation tone sounds.
FLASH 61
ACD TIMERS
1
ACD* Ring Timer
60 sec
2
ACD* Message Interval Timer
60 sec
5
ACD* No-Answer Recall Timer
000=Disabled
6
ACD* No-Answer Retry Timer
300 sec
7
ACD* Guaranteed Message Timer
5 sec
FLASH 62
1-8
ACD* RAN Announcement Tables
None
FLASH 63
1
Event Trace Disable/Enable
No (Disabled)
2
Trace Port Assignment
Port #1
--
Baud Rate Display
9600
* Features available with optional software
I N I T I A LI ZE AC D G R O UP
P R E S S H OL D
P R I N T AC D G R O U P
P R E S S H O LD
P R I N T I N G AC D G R O U P
Table 4-3: ACD Group Defaults
Program
Code
Flexible
Button
Features
Default Value
(after initialization)
Содержание Starplus Triad-S
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