Attendant Assignment / Features
2-15
Chapter 2 - Features and Operation
The Mailbox Owner has the following options when a call is sent to a voice mailbox:
To leave the caller in the voice mail
and stop the speaker broadcast, press the ON/OFF
button. The mailbox owner can continue to listen to the message being left without
taking action at their keyset. When the caller disconnects after leaving the voice mail
message, the button returns to solid red and the keyset returns to idle.
To talk to the party
leaving the message, press the MUTE key. The station remains in the
CONF mode, and the caller hears the voicemail and the station user.
To pick up the call
, press the flexible button. When the call is picked up, the voice mail
system disconnects from the call, and the voice mail port returns to the idle (waiting)
state. The caller is in a normal talk state with the CO caller.
SINGLE
LINE
TELEPHONE
Answering Machine Emulation cannot be used with Single Line Telephones.
Conditions
»
The user must have an Electronic or Digital Keyset.
»
Keyset users must preprogram an ANSWER MACHINE flexible button.
»
After the in-band digits are sent to the voice mail, the station’s flexible button status is
checked. The feature is executed based on this check. The result of the check is as follows:
Inactive = no feature operation executed
Active = feature executed as per button function (ring mode or speaker mode)
»
An idle station can press the flexible button to go to the inactive mode. The LED
extinguishes and no answer machine calls are presented to the station.
»
When button is programmed at the station, it is in the inactive mode (LED extinguishes).
»
If the station user answers the call, the normal CO line LCD window displays. The call
timer shows the elapsed time including the time the caller was in VM. The call timer does
not start at 0 in this case.
Attendant Assignment / Features
Refer to
Chapter 3, Attendant Features and Operation
.
Automatic Call Distribution (ACD)
Refer to
Chapter 4, Call Distribution - ACD/UCD
.
Содержание Starplus Triad-S
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