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Off-Hook Voice Over 2-181
Chapter 2 - Features and Operation
Operation
To place an Off-hook Voice Over call:
When an OHVO station calls a busy OHVO station and a busy tone is received, the calling
OHVO station must press a preprogrammed OHVO button [628] to initiate an OHVO
announcement, and the following occurs:
The HOLD button LED flashes at the called OHVO station.
The OHVO receiving station receives a one-beep warning tone. The station receiving the
OHVO call must be off-hook and in H or P mode, then the calling OHVO party may begin
the voice announcement to the called OHVO party. The called OHVO station’s existing
conversation is uninterrupted and the voice over announcement does not drown out the
existing conversation. If the receiving station is call forwarded, use 5# to override
forwarding.
The calling OHVO station is not connected or able to hear the called station’s
conversation (the connection only allows the calling station to transmit to the called
station).
To respond to an Off-hook Voice Over:
After receiving an OHVO announcement,
three options
are available to respond to the caller:
Option 1 -- This method lets the receiving station respond to an OHVO announcement
utilizing the MUTE feature button. This button is pressed to carry on a two-way conversation
with the OHVO initiator while still listening to the original call.
Option 2 --
The OHVO receiving station may respond to the calling station by using the Silent
Text Messaging (this feature is only available to digital key telephones, and the calling station
must be a digital display telephone).
The OHVO receiving station may press a preprogrammed Message button to respond to the
voice over announcement without being released from the current call (e.g., by pressing a
flexible button preprogrammed for the message IN MEETING, the calling station receives this
message on the LCD display). Refer to
“Personal Messages” on page 2-189 and to “Text
Messaging (Silent Response)” on page 2-237 .
Option 3 --
The OHVO receiving station may respond to the calling OHVO station by using
the Camp On feature. The OHVO receiving station presses the flashing HOLD button to
consult with the calling station. The existing call (CO line) goes on Exclusive Hold
automatically. This method then follows Camp On procedures and operation.
℡
ELECTRONIC TELEPHONE
Not applicable
SINGLE LINE TELEPHONE
Not applicable
The calling station is placed in a one-time DND mode upon initiating the Voice
Over. One-Time DND cannot be toggled during the OHVO call. The station receiving
the OHVO call must be off-hook and in H mode.