2-48
Camp On
Chapter 2 - Features and Operation
3. Press a DSS, Group button, or dial the station number or group number. Call is
automatically transferred to that destination. The incoming transferred CO call receives
Music-On-Hold during the transfer state.
4. Station user can return to call placed on hold.
SINGLE
LINE
TELEPHONE
Not applicable
Conditions
»
Attendant stations do not send ID digits.
»
ACD agents are not allowed to transfer ACD calls using this feature.
»
This feature only operates when the station is in an idle mode.
Camp On
Description
A station may alert a busy party that an outside line is waiting for them by using the CAMP
ON button. To camp on a call, press the TRANS button to transfer the call to the desired busy
station, then press the CAMP ON button. The busy party receives a muted ring over the
keyset speaker, and a visual flashing CAMP ON LED. By pressing the CAMP ON button, the
person called places their existing outside call on hold or drops an existing internal call, and is
connected to the person placing the Camp On. They can then pick up the call on the
appropriate line.
Operation
To alert a busy station of your call:
1. Press the CAMP ON button. The called station will receive one-burst of tone.
2. When the called party answers, consult with them or hang up to transfer call.
To answer a call that is waiting:
When you hear one burst of muted ringing, press your flashing CAMP ON button.
Any outside line you are connected to is placed on hold. Converse with the station
placing the call,
-or-
If a call is being transferred, press the flashing OUTSIDE LINE button.
If you do not have a CAMP ON button:
Go on-hook with your present call, the Camp On call will ring through,
-or-
Place the present call on hold, then go on-hook, the Camp On call will ring through.
If a station is in DND, only the Attendant can Camp On using the Attendant
override feature.
Camp On or Override drops any internal callers to which that station is talking.
Содержание Starplus Triad-S
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Страница 14: ...xii Contents...
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Страница 372: ...4 48 Uniform Call Distribution Chapter 4 Call Distribution ACD UCD...
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Страница 388: ...A 16 ICLID Call Management Tables Chapter ICLID Caller ID...
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Страница 416: ...B 28 Programming LCR Tables Chapter Least Cost Routing...
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Страница 484: ...C 68 Programming Tables Chapter Customer Database Programming Table C 21 6 Digit Area Code Routing Table Area Code Route...
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Страница 504: ...D 18 Part Numbers Chapter Flash Codes and Numbering Plans...