
75
T 5
All requests for spare parts must be received solely by fax, using your own
specific form containing the information needed to identify the materials
(ID code and description) and the equipment (serial number) upon which
they are to be installed.
You may use the enclosed form as is or as an example: it contains the
minimum information required (when requesting spare parts under
warranty, you MUST indicate the serial number of the dental unit).
Should the ID code of the spare part requested not be available from the
technical documentation in your possession, we can provide information
over the phone before you send in your form.
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26 REQUESTING SPARE PARTS AND MATERIALS
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