
3
T 5
2 WARRANTY
VITALI
equipment is guaranteed ex works against defects in materials or workmanship for a period of twelve months
following installation.
Your
VITALI
Dealer will provide any repairs or replacements needed during the warranty period. Any repairs that
cannot be performed on-site will be carried out at authorized
VITALI
service centers. The customer will be charged
only for transport costs.
Circumstances not covered by warranty
The warranty shall not be upheld in the event of:
•
installation was not duly carried out in accordance with the directions provided in the Installation Instructions;
•
servicing has not been performed by qualified personnel authorised by
VITALI
;
•
non-original spare parts have been used;
•
the technical systems supplying the device (electricity, water, pneumatic supplies) have not been set up in
conformity with current technical standards and laws;
•
supplementary equipment has been connected following the initial installation, exception being made for devices
authorised by
VITALI
;
•
the operating and maintenance instructions contained in the documentation furnished by the manufacturer are
not complied with;
•
the device identification label has been removed, erased or altered;
•
the product displays damage caused by accidental impacts, faults or damage deriving from poor maintenance,
improper use or abuse of the equipment, improper supply systems, exposure to flames, spilling of liquids, natural
calamities, incompetence or any causes not ascribable to the manufacturer;
•
the WARRANTY AND INSTALLATION CERTIFICATE has not been returned or registered by the user within 30 days
of the date of installation (or delivery). The user may also delegate the dealer to fulfil this requirement.
•
The Warranty does not extend to ceramic parts, bulbs or any parts subject to wear or which have deteriorated
as a result of improper use or inadequate maintenance due to user negligence.
VITALI
shall not be liable for inability to use the product caused by situations beyond its control, nor shall it be liable
for any damage incurred as a result of inability to use the product.
Any unauthorised servicing that results in an impairment of the essential safety features provided by the manufacturer
shall invalidate the CE DECLARATION OF CONFORMITY of the products.
Any parts to be replaced under warranty shall be returned to
VITALI
(together with the MAQ28 form) which shall
provide for shipment of the required spare part.
The Warranty does not provide for compensation of direct or indirect damages of any kind caused by eventual
defective equipment to people or things.
VITALI
shall freely decide whether to repair or replace defective products.
All products replaced or repaired under warranty shall be subject to a 6-month warranty, commencing from the
moment of repair or replacement.
Any spare parts sent under the clause “Anticipated replacement under warranty” shall be automatically invoiced
should the corresponding defective parts not be returned to Vitali within 15 days of the shipping date. For fiscal
reasons, spare parts shall be supplied under warranty provided Vitali has received the Certificate of Assembly and
Warranty containing all the client’s details.
The area dealer will be happy to provide you with any further information you may need.
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