ThermoFisher Scientific Vanquish VC-D50, Руководство по эксплуатации

Страница: 158 / 188

8 • Troubleshooting
Page 158 Fluorescence Detectors (VC-D50, VC-D51, VF-D50, VF-D51)
Operating Manual
8.2 Messages
The table lists the most frequently observed messages for the device
and provides troubleshooting assistance.
Each message consists of a code number and a text. The code number is
the unique identifier for the problem while the wording may change.
Note the following:
• To facilitate finding a message, the table lists the messages sorted by
code.
• If you cannot find the code you are looking for, check the message
text. The two messages "Unexpected module behavior" and
"Module malfunction detected" can be assigned to different codes.
See the beginning of the table for more information.
TIP If you are unable to resolve the problem following the instructions in
this manual, or if you encounter a message not listed in the table, write
down the code and wording of the message and contact us. For details,
see the
Contacting Us section at the beginning of this manual.
Message and Code Description and Remedial Action
Unexpected module behavior. Code
xx xx = Two-digit to four-digit code number.
When the message appears, write down the message code and turn
off the module. Wait for 5 seconds and turn on the module again.
TIP If the message appears with code 103 , additional remedial actions
are available. See further down this table.
If the message appears again, contact Technical Support.
Module malfunction detected. Code
xx xx = Two-digit to four-digit code number.
When the message appears, write down the message code. Turn off
the module and contact Technical Support.
Code 33 Leak detected – eliminate
within approx. xx seconds. xx = the number of seconds within the leak must be resolved
Find and eliminate the source for the leakage (see Resolving Liquid
Leaks ( } page 162) ).
Code 34 Leak detected. Find and eliminate the source for the leakage (see Resolving Liquid
Leaks ( } page 162) ).
Code 36 Download failed. The firmware download has not been successful. Verify that the
correct firmware file was selected. Repeat the download.
Code 37 Download firmware
mismatch. The firmware download has not been successful. Verify that the
correct firmware file was selected. Repeat the download.