Troubleshooting
General Remarks
7-2
iCAP Q Operating Manual (P/N 1288090, Revision B)
Thermo Fisher Scientific
General Remarks
The two rules of diagnosing potential problems are to:
•
Examine the recent history of use of the instrument
•
Consider the simple causes first
(for example, sample introduction failure is more likely than
quadrupole failure)
The single most useful tool for probing analytical concerns and
hardware problems is the performance report.
If you have any doubts about the performance of your instrument,
trained Thermo Fisher Scientific Technical Support personnel are always
available to assist you, however trivial you think the problem may be.
Administrator/User
The troubleshooting procedures described in the following assume that
you are logged in as a Qtegra User. For advanced troubleshooting
procedures, access rights to the Instrument Control window are
required.
Safety Guidelines for Troubleshooting
When performing troubleshooting on the iCAP Q system, please pay
attention to the following general safety guidelines.
CAUTION
!
Service by the customer must be performed by trained qualified
personnel only and is restricted to servicing mechanical parts. Service
on electronic parts must be performed by Thermo Fisher Scientific
field service engineers only.
Never try to repair or replace any component of the system that is not
described in this manual without the assistance of your Thermo Fisher
Scientific field service engineer.
WARNING
!
Burn Hazard.
Fore vacuum pump in function is hot and some surfaces
could reach a temperature higher than 80 °C (176 °F). Take note of the
warning labels on the pump.
Содержание iCAP Q
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