Q40 Tape Library
Installation and Operations Manual
511026 Rev. 07-01-19
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Table 18: Attention LED is Lit
Problem
Solution
Both the Attention and
Cleaning LEDs are lit.
This is most likely caused by a dirty drive that cannot read a tape and
marks the tape invalid.
Log into the OCP or RMI and check the event log to see which drive has
reported that it needs cleaning. Clean the drive with an approved Ultrium
cleaning cartridge.
A particular cartridge sets off
the cleaning light.
Remove the cartridge from the library.
A cartridge recently imported
from a different environment is
causing issues.
Media that is moved from one environment to another can cause issues
until it has acclimated to the new conditions. A cartridge should be
acclimated for at least 24 hours before being used, particularly if it has been
stored at a substantially different temperature or level of humidity than the
device.
The Attention LED is lit but the
Cleaning LED is not lit after a
cartridge load.
The library was unable to complete the requested operation with the
selected tape cartridge.
•
Use only cartridges that are compatible with the drive type
•
Use the correct type of cartridges for the operation. For example, use a
cleaning cartridge for cleaning.
•
Make sure you are using a Universal cleaning cartridge
The Cleaning LED is lit after
using a cleaning cartridge.
The cleaning cartridge has expired. A cleaning cartridge will expire after
approximately 50 cleaning cycles.
A particular cartridge sets off
the Attention LED and possibly
the Cleaning LED.
Retry the operation with a different cleaning cartridge.
If the Attention LED is cleared and the drive has been cleaned, and then
immediately re-displays each time a particular cartridge is reloaded, that
cartridge should be suspected as being defective.
•
Export the cartridge and load a known good cartridge. In some cases, a
cartridge can be worn out.
•
Any cartridge that is suspected of being defective or contaminated
should NOT be reused in any drive.
•
If the bad cartridge is a cleaning cartridge, it might be expired.
Table 19: Inventory Problems
Problem
Solution
The library displays incorrect
bar codes
.
•
Verify that the label is properly applied.
•
Verify that the label is not damaged.
•
Verify that labels are valid. See
