•
If you are using on older type of browser, make sure that Java, JavaScript, or ActiveX
is enabled in your browser. For example, if you are using Internet Explorer, click the
Refresh button to be sure that the Java applet is loaded.
•
If your access point’s IP address was changed (for example, the DHCP server in your
network issued an IP address to the access point) and you do not know the current
IP address, use an IP scanner application to detect the IP address.
Note: You can also use the NETGEAR Insight app to discover the IP address that is
assigned to the access point. For more information, see Connect over WiFi using
the NETGEAR Insight app on page 26.
If you still cannot find the IP address, reset the access point’s configuration to factory
defaults. This sets the access point’s IP address to 192.168.0.100 and enables the
DHCP client. For more information, see Use the Reset button to reset the access
point on page 172.
Changes are not saved
If you are logged in to the access point’s local browser UI and the access point does
not save the changes that you make on a page, do the following:
•
When entering configuration settings, always click the Apply button before moving
to another page or tab or your changes are lost.
•
Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred but that the old settings remain in the web browser’s cache.
You enter the wrong password and can no
longer log in to the access point
If you enter the wrong admin password three or more times, access to the access point’s
local browser UI is blocked for a period. For example, if you enter the wrong password
three times, access to the access point might be blocked for five minutes.
The blockage period depends on the number of failed login attempts. During the
blockage period, any attempts to log in to the access point are ignored, even if you
enter the correct password. You must wait until the blockage is lifted, and then you get
a single opportunity
to enter the correct password. If you enter the wrong password
again, the blockage period is extended as described in the following table.
User Manual
249
Diagnostics and
Troubleshooting
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E
