Solutions to CD-ROM problems
6-25
6
Problems using CD-ROM discs
You insert a CD-ROM disc, but its icon does not appear on the Mac OS
desktop.
• Make sure the disc label is facing up and the disc is centered
in the tray. If you are using a small (8cm) disc, make sure it is
within the tray’s inner ring.
• Make sure the tray is closed all the way.
• Make sure the CD-ROM software is installed.
• Try restarting your computer.
• While holding the C key down, try starting your computer
from the CD-ROM disc that contains system software. (This
CD-ROM disc is in the accessory kit shipped with your
computer.) If only the hard drive icon appears on the
desktop, then there may be a hardware problem with your
CD-ROM drive. If the CD-ROM icon appears above the hard
drive icon, try reinstalling your software following the
instructions in Installing or reinstalling system software on page
6-48.
Your computer displays the message “This is not a Mac OS disk: Do you want
to initialize it?” when you insert a CD-ROM disc in the CD-ROM drive.
• Make sure the Foreign File Access and Audio CD Access CD-
ROM extensions are installed in your Extensions Folder and
are turned on. (If they are not turned on, use the Extensions
Manager control panel to turn them on and then restart your
computer.)
• Make sure the CD-ROM software is installed.
• The disc may use a format the Mac OS cannot recognize.