6-20
User’s Guide
Troubleshooting
6
You see a message that your computer does not have enough memory to
start an application or open a document.
You can make more memory available to run your application
following the instructions in Increasing memory available to run
applications on page 4-4.
You cannot open a document, or you see a message that an application
program cannot be found.
• Some documents can be opened by more than one
application program. Try starting a program that you think
might be able to open the document, then choose Open from
the program’s File menu to try to open the document.
• Purchase and install the correct software to use the
document, or find out if the creator of the document can
convert it to a form that one of your programs can use.
• Do not try to open the files in your System Folder. Most of
the files in your System Folder are used by your computer
for internal purposes and are not intended to be opened.
• Rebuild your desktop. See Rebuild your desktop regularly on
page 6-5 for more information.
• If the document was created on a PC (personal computer
running DOS or Windows), use the PC Exchange control
panel to specify which program will open the document. For
information about working with DOS documents on your
computer, see the information about DOS in Mac OS Guide,
available in the Guide (
T
) menu.