• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 “
Parts listing
” on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Error Code
Event ID
Type
Error Message
Action
affected memory
module.
5. (Trained technician
only) If the problem
occurs on the same
DIMM connector,
check the DIMM
connector. If the
connector is
damaged, replace the
system-board
assembly (see
“Removing the
system-board
assembly” on page
71 and “Installing the
system-board
assembly” on page
71).
6. (Trained technician
only) Remove the
affected
microprocessor and
check the
microprocessor
socket pins for any
damaged pins. If a
damage is found,
replace the system-
board assembly (see
“Removing the
system-board
assembly” on page
71 and “Installing the
system-board
assembly” on page
71).
7. (Trained technician
only) Replace the
affected
microprocessor (see
“Removing a
microprocessor and
heat sink” on page 61
and “Installing a
microprocessor and
heat sink” on page
65).
148
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
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