• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 “
Parts listing
” on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Error Code
Event ID
Type
Error Message
Action
system-board
assembly” on page
71).
0x806f0007
806f0007-2584ffff
Error
Group 4,
(processor 1-2)
processor (All
CPUs) internal
error
1. Remove the blade
server and ensure the
processors are
installed correctly
(see “Installing a
microprocessor and
heat sink” on page
65).
2. Verify that the system
is running the latest
UEFI firmware (see
“Updating firmware
and device drivers”
on page 23).
3. Run the Setup utility
(see “Using the Setup
utility” on page 11).
a. Make sure that
both processors
are displayed by
the system.
b. Load the default
settings.
c. Go to the
System
Settings
menu
and make sure the
processor is
enabled.
4. Clear the CMOS data
by removing the
system battery for 30
seconds (see
“Removing the
battery” on page 41
and “Installing the
battery” on page 42).
5. If the problem
continues, replace the
processors (see
“Removing a
microprocessor and
heat sink” on page 61
and “Installing a
microprocessor and
136
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
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