• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 “
Parts listing
” on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Error Code
Event ID
Type
Error Message
Action
0x800b0300
800b030c-2581ffff
Warning
Group 1, (memory
device 1-16)
memory (Backup
Memory) is not
redundant and
operational with
minimal resources
1. Check the event logs
for other memory
errors that might
occur (see “Event
logs” on page 79).
2. Reseat all of the
memory modules in
the blade server (see
“Removing a memory
module” on page 45
and “Installing a
memory module” on
page 47).
3. Make sure all of the
memory is enabled in
the Setup utility (see
“Using the Setup
utility” on page 11).
Notice which memory
modules are disabled
before continuing to
the next step.
0x800b0500
800b050c-2581ffff
Error
Group 1, (memory
device 1-16)
memory (Backup
Memory) is not
redundant and not
operational
1. Check the event logs
for other memory
errors that might
occur (see “Event
logs” on page 79).
2. Reseat all of the
memory modules in
the blade server (see
“Removing a memory
module” on page 45
and “Installing a
memory module” on
page 47).
3. Make sure all of the
memory is enabled in
the Setup utility (see
“Using the Setup
utility” on page 11).
Notice which memory
modules are disabled
before continuing to
the next step.
134
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
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