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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 3 “
Parts listing
” on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Diagnostic
code
Message
Description
Action
S.3060007
[S.3060007] A firmware
fault has been detected
in the UEFI image.
Internal UEFI Firmware
Fault Detected, System
halted.
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. Recover the server firmware (see
“Recovering from a UEFI update failure” on
page 254).
S.3070007
[S.3070007] A firmware
fault has been detected
in the UEFI image.
Internal UEFI Firmware
Fault Detected, System
halted.
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. Recover the server firmware (see
“Recovering from a UEFI update failure” on
page 254).
S.3108007
[S.3108007] The default
system settings have
been restored.
System Configuration
Restored to Defaults.
1. Check the IBM support website for an
applicable retain tip or firmware update that
applies to this error.
2. If the settings differ from defaults, run the
Setup utility, select
Load Default Settings
,
and save the settings.
W.3808000
[W.3808000] An IMM
communication failure
has occurred.
IMM Communication
Failure.
1. Reseat the blade server (see “Removing the
2. Update the IMM2 firmware (see “Updating
firmware and device drivers” on page 23).
3. (Trained technician only) If the problem
remains, replace the system board (see
“Removing the system-board assembly” on
page 71 and “Installing the system-board
assembly” on page 71).
W.3808002
[W.3808002] An error
occurred while saving
UEFI settings to the
IMM.
Error Updating System
Configuration to IMM.
1. Run the Setup utility, save the configuration,
and restart the server (see “Using the Setup
utility” on page 11).
2. Update the IMM2 firmware (see “Updating
firmware and device drivers” on page 23).
3. (Trained technician only) If the problem
remains, replace the system board (see
“Removing the system-board assembly” on
page 71 and “Installing the system-board
assembly” on page 71).
102
BladeCenter HS23 Blade ServerProblem Determination and Service Guide
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