Intermittent problems
Use this information to resolve intermittent problems with the blade server.
IBM updates the support website with the latest tips and techniques that you can use to resolve any
problems. Go to the BladeCenter support search website at http://www.ibm.com/supportportal/ to see if any
service bulletins have been generated. In the Search field, type
7875
,
retain tip
, and
chassis
.
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
” on page 29 to determine which components are consumable, structural, or CRU
parts.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom
Action
A problem occurs only
occasionally and is difficult to
diagnose.
1. Make sure that:
• When the blade server is turned on, air is flowing from the rear of the
BladeCenter unit at the blower grille. If there is no airflow, the blower is not
working. This causes the blade server to overheat and shut down.
• The SAS storage drives are configured correctly.
2. Check the AMM and IMM2 logs for an error message (see “Event logs” on page
3. See “Solving undetermined problems” on page 262.
Keyboard or mouse problems
Use this information to lookup and resolve keyboard or mouse problems.
IBM updates the support website with the latest tips and techniques that you can use to resolve any
problems. Go to the BladeCenter support search website at http://www.ibm.com/supportportal/ to see if any
service bulletins have been generated. In the Search field, type
7875
,
retain tip
, and
chassis
.
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. The keyboard and mouse are shared BladeCenter unit resources. First, make sure that the keyboard
and mouse are assigned to the blade server; then, see the following table and “Solving shared BladeCenter
resource problems” on page 258.
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