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176 Operating Manual
BIOGAS 3000 Warranty Terms and Conditions
OMBG3000 – Iss.01 © Copyright 2016
BIOGAS 3000 Warranty Terms and Conditions 10
QED Environmental Systems, Inc. will repair or replace (at QED’s discretion)
any goods supplied by the company in respect to defects arising within
12
months for components related to the system and 3 years for components
related to the module from date of purchase or delivery, whichever is later,
provided that:

The defect is due to faulty parts or workmanship provided by QED.

Proof of delivery/purchase must be provided to QED for any claims. This
includes a QED sales order, invoice, or delivery note.

All warranty repairs can only be carried out by QED or its authorized
agents. In certain circumstances, permission may be granted by QED for
the owner to replace a supplied part under warranty.

Any repair or replacement component under warranty will not extend the
warranty period of the system.

Products must have been returned for service and calibration as
recommended by QED or its authorized agents.

Where replacement parts have been supplied by QED under warranty, the
replaced parts must be returned to QED. If not returned, QED reserves the
right to charge for the replacement part.

If no fault is found an investigation charge may apply.

Technical support MUST be notified in the event of a pending warranty
claim. They will then issue a warranty reference number that must be
included in any return. Failure to provide this will void any warranty claim.
The following is not included:

Normal wear and tear of parts that might wear out over time, or be
consumed, is not covered. Parts not covered include, but not limited to,
the, suppression diodes, PTFE filter, coalescing filter, electrochemical cells,
and tubing.

A service is not part of a warranty claim.

Accidental damage, including dropping during installation.

Damage as a result of vandalism.