Kyocera TASKalfa 2551ci, Руководство по обслуживанию

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No.
Content
Check procedure & check point Team Remark 1 Remark 2
F21X
F22X
F23X
F24X
An error is detected at the
System management section
1) Check contact of the DDR memory and check function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Replace the main board and check function.
5) Replace the HDD and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
SSM/PRC
M/RPG/D
CM/ESM/
Entity
*The F248 eror is printer
process error. if it repeats
with a certain print data,
retrieve the capture data and
USBLOG.
[DDR2 memory contact check]
Main board:YS1 or YS3
A certain part of the memory be
faulty. The frequency of failure
occurrence is dependent on the
frequency of access to the
faulty bit. The ASIC may be
faulty if the memory is not
F25X
An error is detected at the
Network management section
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Retrieve the USBLOG and contact the Service Administratuve Division.
(or retrieve the packet capture data depending on the reult of analysis)
Network
*This may be owing to the
users network environment.
-
F26X
F27X
F28X
F29X
F2AX
F33X
An error is detected at the
Scan management section
1) Check connection of the harness (Scan/DP board - main board) and connectors
and check function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Replace the Scan/DP board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
Scanner/I
nputRIP
[Main-Scan Interface]
Main board: YC11,YC25
ISC board: YC3,YC4
F34X
An error is detected at the
Panel management section
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Retrieve the USBLOG and contact the Service Administrative Division.
PSO/GUI
[Main-Panel Interface]
Main board:YC6,YC12
Panel board:YC10,YC17
F35X
An error is detected at the
Print control section
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function.
5) Retrieve the USBLOG and contact the Service Administrative Division.
PrintSys/
GICL
-
F36X
An error is detected at the
Print management section
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function.
5) Retrieve the USBLOG and contact the Service Administrative Division.
OS/BMC -
F37X
An error is detected at the
FAX management section
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Execute the U671 Clear FAX back up data (FAX DIMM clear) and check function.
(Take cae of the received data since it is cleared)
4) Replace the FAX_DIMM and check function.
5) Replace the main board and check function.
6) Replace the HDD and check function.
7) Retrieve the USBLOG and contact the Service Administrative Division.
Job/Fax/S
ervice
[The contact check of FAX
DIMM]
Main board:YS5
F38X
An error is detected at the
Authentication/permit
management section
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function.
5) Retrieve the USBLOG and contact the Service Administrative Division.
SSM/PRC
M/RPG/D
CM/ESM/
Entity
-
F39X KMAS
管理部での異常検知
1) Check connection of the harness (Authentication device - Main board) and
connectors and check function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Replace the main board and check function.
5) Replace the HDD and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
SSM/PRC
M/RPG/D
CM/ESM/
Entity
[Main
⇔
KMAS Interface]
Main board:YC7
KMAS board:CN1
or CN2
F3AX
F3BX
F3CX
F3DX
F3EX
F3FX
F40X
F41X
F42X
F43X
F44X
F45X
[DDR2 memory contact
check]
Main board:YS1 or YS3
A certain part of the memory
be faulty. The frequency of
faiure occurrence is
dependent on the frequency
of access to the faulty bit.
The ASIC may be faulty if
the memory is not sensitive.
-
-
An error is detected at the
System management section
An error is detected at the
Entity management section
An error is detected at the
Image processing section
1) Check contact of the DDR memory and check function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Replace the main board and check function.
5) Replace the HDD and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
PrintSys/
GICL
SSM/PRC
M/RPG/D
CM/ESM/
Entity/KS
F
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function.
5) Retrieve the USBLOG and contact the Service Administrative Division.
SSM/PRC
M/RPG/D
CM/ESM/
Entity
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function.
5) Retrieve the USBLOG and contact the Service Administrative Division.
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