Kyocera TASKalfa 2551ci, Руководство по обслуживанию

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No.
Content
Check procedure & check point Team Remark 1 Remark 2
-
Lock-up at Welcome display
(The display unchages after
60 seconds or more)
1) Check connection of the harness (Panel to Main board), (Main board to HDD)
and connectors and check function.
2) Check contact of the DDR memory by detaching and reattaching. and check
function. replace it if available and check function.
3) Format the HDD and check function. (U024 FULL formatting) *
4) Execute the U021Memory initializing to initialize the controller backup memory
and check function.
5) Replace the panel board and check function.
6) Replace the main board and check function.
7) Retrieve the USBLOG and contact the Service Administrative Division.
PSO/GUI
*User data and installed
software is deleted if
executing the U024.
Reinstallation is required.
F000
CF000 appears in 60
seconds after the Welcome
display continues
Panel
－
Main board
communication error
Panel core
－
Main core
communication error
1) Check connection of the harness (Panel to Main board), (Main board to HDD)
and connectors and check function.
2) Check contact of the DDR memory by detaching and reattaching. and check
function. replace it if available and check function.
3) Format the HDD and check function. (U024 FULL formatting)
4) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
5) Replace the main board and check function.
6) Replace the Panel board and check function.
7) Retrieve the USBLOG and contact the Service Administrative Division.
PSO/GUI/
OS/BMC
[Main-Panel Interface]
Main board:YC12
Panel board:YC10
F12X
An error is detected at the
Scan control section
1) Check connection of the harness (Scan/DP - Main board) and connectors and
check function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Replace the Scan/DP board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
Scanner/I
nputRIP
[Main-Scan Interface]
Main board: YC11,YC25
ISC board: YC3,YC4
[Main-DP relay Interface]
(Check if the boards are firmly
connected via the board-to-
board connector.)
Main board:YC10
DP relay board:YC22
F13X
An error is detected at the
Panel control section
1) Check connection of the harness (Panel - Main board) and connectors and check
function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Replace the panel board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
PSO/GUI
[Main-Panel Interface]
Main board:YC6,YC12
Panel board:YC10,YC17
F14X
An error is detected at the
FAX control section
1) Check connection of the harness (FAX - Main board) and connectors and check
function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Execute the U671 Clear FAX back up data (FAX DIMM clear) and check function.
(Take cae of the received data since it is cleared)
5) Replace the FAX_DIMM and check function.
6) Replace the FAX board and check function.
7) Replace the main board and check function.
8) Retrieve the USBLOG and contact the Service Administrative Division.
Job/Fax/S
ervice
[Main-KUIO Interface]
Main board:YC8,YC9
KUIO board:YC3,YC4
F15X
An error is detected at the
authentication device control
section
1) Check connection of the harness (Authentication device - Main board) and
connectors and check function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Replace the main board and check function.
5) Replace the HDD and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
SSM/PRC
M/RPG/D
CM/ESM/
Entity
Authentication device: Card
Reader, etc. [Main Interface]
Main board: YC21,YC22,YC26
F16X
An error is detected at the
KMAS control section
1) Check connection of the harness (Authentication device - Main board) and
connectors and check function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Replace the main board and check function.
5) Replace the HDD and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
SSM/PRC
M/RPG/D
CM/ESM/
Entity
[Main
⇔
KMAS Interface]
Main board:YC7
KMAS board:CN1
or CN2
F17X
An error is detected at the
print data control section
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function.
5) Retrieve the USBLOG and contact the Service Administrative Division.
OS/BMC -
F18X
An error is detected at the
Video control secion
1) Check connection of the harness (Engine - Main board) and connectors and
check function.
2) Format the HDD and check function. (U024 FULL formatting)
3) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
4) Replace the engine board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
PrintSys/
GICL
[Main
⇔
ENGINE Interface]
Main board
：
YC43
Engine board
：
YC3
F1CX
An error is detected at the
File System management
section
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function.
5) Retrieve the USBLOG and contact the Service Administrative Division.
OS/BMC
*The F1D4 error is RAM
allocation error.
1Check it with the U340
2Initialize the setting
valued with the U021
-
F1DX
An error is detected at the
Image memory management
section
1) Format the HDD and check function. (U024 FULL formatting)
2) Execute the U021 Memory initializing to initialize the controller backup memory
and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function.
5) Retrieve the USBLOG and contact the Service Administrative Division.
OS/BMC
2-4-15