Konica Minolta IC-304 Plus, Руководство по обслуживанию, Страница: 99 / 148

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Symptoms and Troubleshooting
Symptom Recovery Action Further Action
(if printing fails)
General 1. Shut down your printer and the IC-304 print
controller.
2. Check that the FusionIN printer cable is securely
connected to the IC-304 print controller port.
3. Start the server.
4. Wait until the IC-304 print controller splash screen
disappears.
5. Start your printer.
¾
If printing fails, refer to
the next symptom.
Before you
print, the
printer
animation
shows green
indicating that
the printer is
ready. After
sending the
job, the printer
appears to be
warming up
but does not
print. 1. Check if the Print Queue is in Enable mode.
2. Check if there is no alert message that indicates
that a different paper size or type is required.
3. Check that there is no error message on your
printer’s user interface.
4. Shut down your printer.
5. Replace the FusionIN printer cable.
6. Start your printer.
7. Send a print job.
¾
If printing fails with no
communication error,
replace the FusionIN
printer cable.
No communi-
cation after
following the
correct startup
procedure. 1. Restart both your printer and the IC-304 print
controller according to the startup procedure.
2. Send a print job.
¾
If printing fails with no
communication error,
replace the FusionIN
printer cable.
Job printed
with one color
overlay, or
printed output
results appear
with scratches
(white lines)
in one of the
CMYK color
combinations. 1. Shut down both the IC-304 print controller and
your printer.
2. Check that the FusionIN printer cable is connected
to the IC-304 print controller port.
3. Start the server and wait until the IC-304 print
controller splash screen disappears.
4. Start your printer.
5. Send a print job.
If printing fails with color
overlay:
1. Replace the FusionIN
printer cable.
2. If the procedure does
not solve the problem,
it could be a FusionIN
board problem.