Konica Minolta IC-304 Plus, Руководство по обслуживанию, Страница: 94 / 148

78 Chapter 3—Diagnostics and Troubleshooting
Diagnostics Test Results
This section lists the possible results of the diagnostics test and the recovery
actions.
3.4 Troubleshooting
The first group of troubleshooting procedures relate to the three main situations:
•
The IC-304 print controller does not turn on.
•
The IC-304 print controller turns on, but the operating system does not
initialize.
•
The IC-304 print controller turns on, the operating system initializes but fails to
execute commands.
The next set of troubleshooting procedures relate to:
•
Memory, expansion enclosure, monitor, and common problems
•
Printer cable faults
•
Temperature and general power checkouts
•
Handling error messages
•
Collecting data log files
Symptom Recovery Action
The FusionIN
board fails the
test. 1. Verify that the FusionIN board is correctly seated.
2. Verify that the memory tests passed. If one or both
memory tests failed, replace the failed memory
module and run the FusionIN test again.
3. If the FusionIN test fails again, replace the FusionIN
board.
The Input
Memory fails
the test. 1. Verify that the input memory is correctly seated.
2. Replace the input memory module and run the
diagnostics test.
3. If the input memory fails again, replace the
FusionIN board.
The Output
Memory fails
the test. 1. Verify that the output memory is correctly seated.
2. Replace the output memory module and run the
diagnostics test.
3. If the output memory fails again, replace the
FusionIN board.