Konica Minolta IC-304 Plus, Руководство по обслуживанию, Страница: 96 / 148

80 Chapter 3—Diagnostics and Troubleshooting
3.4.2 IC-304 Print Controller Turns On, No Operating System
In this situation it is not possible to run the JOIND diagnostics software.
3.4.3 IC-304 Print Controller Does Not Execute Commands
In this situation it is possible to run the JOIND diagnostics software.
Symptom Recovery Action
The operating
system does
not initialize. Verify the following:
•
The SATA2 cables and the power cables are
properly connected.
•
The system disk is not damaged physically.
•
The boot order is correct.
To verify the boot order:
1. Restart the server.
2. Press
DELETE
to enter the computer BIOS.
3. Use the arrow keys to select the Boot menu.
4. Verify the boot order is the same as shown in step
16 on page 69.
5. Reload the operating system; see page 5.
6. Replace the system disk.
Symptom Recovery Action
The FusionIN board
does not appear when
running diagnostics. 1. Verify that the FusionIN board is correctly
seated.
2. Replace the input memory located on the
FusionIN board.
3. Replace the FusionIN board.
A disk is not
functioning properly. 1. Check that the disk is correctly installed.
2. Verify that each SATA2 cable is connected
to the correct disk and system board
connector.
3. Verify that the voltage cable to each disk is
securely connected.
Several tests fail as a
result of a particular
failure. When there is a memory failure, all other tests
are useless. Replace the faulty memory and
run tests on the board again.