56
Infiniium V-Series Oscilloscopes Service Guide
4
Troubleshooting
If the oscilloscope turns off without you pressing the front panel power button, go
to the
“Power Supply Troubleshooting"
section of this chapter.
If the oscilloscope does not start up at all, unplug the oscilloscope, wait 30
seconds, plug the oscilloscope back in, and turn the power on. If it still does not
start up, go to the
sections
of this chapter.
Check the display
If the screen is black or has a scrambled display, go to the
section of this chapter.
If the display shows MEMCON1, MEMCON2, MEMCON3, or MEMCON4 errors
during boot-up of the oscilloscope software, the lower acquisition board (channels
1 and 2) is faulty and requires replacement. MEMCON5, MEMCON6, MEMCON7,
and MEMCON8 errors indicate the upper acquisition board (channels 3 and 4) is
faulty and requires replacement.
Run the oscilloscope self-tests
Running the oscilloscope self-tests performs a series of internal procedures to
verify that the oscilloscope is working properly.
1
Click
Utilities > Self Test...
.
2
Select
Scope SelfTest
from the Available Self Tests drop-down list box.
3
Click
Start
and follow the instructions on the screen.
If any of the self tests fail, go to the
“Acquisition/Backplane Assembly
section of this chapter for further troubleshooting.
Run the keyboard, LED, and touch screen self tests
To verify correct keyboard operation:
1
Click
Utilities > Self Test...
.
2
Select
Keyboard Test
from the Self Test drop-down list box, then click
Start
.
The Front Panel Keyboard Test window appears, showing a symbolic
representation of the keyboard.
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