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Infiniium V-Series Oscilloscopes Service Guide
4
Troubleshooting
Power Supply Troubleshooting
This section provides information to help you isolate the problem to the assembly
level when the power system is not operating properly.
There are three main types of faults:
• Under-voltage faults
• Over-temperature faults
• Over-voltage faults
To determine what type of fault is occurring, and what assembly needs to be
replaced, follow these steps:
1
Unplug the oscilloscope so the +5 V standby power supply can fully discharge.
2
Wait 30 seconds.
3
Plug the oscilloscope back in.
4
Wait 5 seconds.
5
Press the front panel power button and count how many seconds it takes for
the oscilloscope to lose power again. Keep the oscilloscope plugged in when it
loses power.
•
If it takes about 2 seconds for the oscilloscope to lose power, you likely have
an under-voltage fault.
•
If it takes 4 seconds or more for the oscilloscope to lose power, you likely
have an over-temperature fault.
•
If the oscilloscope never powers up, or flickers then shuts off immediately,
you likely have an over-voltage fault or a defective bulk +12 V power supply.
There are two sets of LEDs on the backplane assembly and one set on each
acquisition assembly. Seeing which of these LEDs are illuminated will help you
identify the reason for the power failure.
To locate all four sets of LEDs, remove the top panel to expose the motherboard
cavity and top edges of the backplane assembly.
WARNING
SHOCK HAZARD! The maintenance described in this section is performed with power
supplied to the oscilloscope and with the protective covers removed. Only trained
service personnel who are aware of the hazards involved should perform the
maintenance. Failure to observe safety precautions may result in electric shock.
WARNING
SHOCK HAZARD! Once the bulk +12 V power supply is removed from the
oscilloscope, two AC leads located on the supply are exposed and severe shock can
result if touched. Extreme care should be taken to avoid contact with these leads
when removing or testing the bulk +12 V power supply.
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