P/N 960-100190RA_Rev. A {EDP #148851}
© 2009, Japan CashMachine Co., Limited
A - 2
Appendix A
Troubleshooting
17
[Restore Error] Banknote JAM occurs at the VEGA
Unit Insertion Slot.
Error caused by inserting a Banknote longer than
200mm.
Check there is not a Banknote Jam (See “Clearing a Banknote Jam”
on page 2-7), or an in path foreign object. Also check that the
following assemblies are properly connected and/or harnessed, and
all of the Unit’s Sensors are clean:
[Position Detection Sensor 1] Sensor Board CN1, VEGA-RC CPU
Board CN4
[Position Detection Sensor 2] Sensor Board CN1, VEGA-RC CPU
Board CN4
If the error is not resolved, change the above related component(s).
18
[Restore Error] VEGA-RC Transport Encoder
Slipped.
See “Clearing a Banknote Jam” on page 2-7), in path foreign object,
incorrect settings or loose Harness connections within the Unit. Also
check that the following assemblies are properly connected and/or
harnessed, and all of the Unit’s Sensors are clean:
Transport Encoder Board CN1, CPU Board CN4
If the error is not resolved, change the above related component(s).
20
[Dispense/Retrieving Error] a Banknote JAM
occurs within the VEGA-RC
Time out arrival time error between Sensors.
Check there is not a Banknote Jam (See “Clearing a Banknote Jam”
on page 2-7), in path foreign object, incorrect settings or loose
Harness connections within the Unit. Also check that the following
assemblies are properly connected and/or harnessed, and all of the
Unit’s Sensors are clean:
[Position Detection Sensor 1] Sensor Board CN1, VEGA-RC CPU
Board CN4
[Position Detection Sensor 2] Sensor Board CN1, VEGA-RC CPU
Board CN4
If the error is not resolved, change the above related component(s).
21
[Dispense/Retrieving Error] a Banknote JAM
occurs at the VEGA Unit’s Insertion Slot.
Error caused by inserting a Banknote longer than
200mm.
22
[Dispense/Retrieving Error] VEGA-RC Transport
Encoder Slippage (e.g., a Folded Banknote caused
a JAM)
VEGA-RC Transport Encoder Slippage error
caused by Banknote hitting each other at the exit.
Check there is not a Banknote Jam (See “Clearing a Banknote Jam”
on page 2-7), in path foreign object, incorrect settings or loose
Harness connections within the Unit. Also check that the following
assemblies are properly connected and/or harnessed, and all of the
Unit’s Sensors are clean:
Transport Encoder Board CN1, CPU Board CN4
If the error is not resolved, change the above related component(s).
23
[Dispense/Retrieving Error] a Banknote JAM
occurs at the VEGA-RC Flap
Error caused by a Banknote that does not arrive at
the Recycler's Flap.
Check there is not a Banknote Jam (See “Clearing a Banknote Jam”
on page 2-7), or an in path foreign object. Open the VEGA-RC Rear
Cover, and remove the last note in the note stack. (See “Clearing a
Banknote Jam” on page 2-7) Also check that the following assemblies
are properly connected and/or harnessed, and all of the Unit’s
Sensors are clean:
VEGA-RC Flap Sensor
If the error is not resolved, change the above related component(s).
24
[Dispense/Retrieving Error] Banknote JAM occurs
at Escrow Sensor
Error caused by a Banknote that does not arrive at
the Escrow Sensor.
Check there is not a Banknote Jam (See “Clearing a Banknote Jam”
on page 2-7), or an in path foreign object. Open the VEGA-RC Rear
Cover, and remove the last note in the note stack. (See “Clearing a
Banknote Jam” on page 2-7) Also check that the following assemblies
are properly connected and/or harnessed, and all of the Unit’s
Sensors are clean:
VEGA-RC Escrow Sensor
If the error is not resolved, change the above related component(s).
Table A-1
Operational Error Codes (Continued)
Error
Codes
Causes
Solutions
NOTE: Dispensing performance from the VEGA-RC will have an abnormal termination when a
Banknote remains on the one of the Sensors (i.e, the Entrance Sensor, the Validation Sensor, the
Escrow Sensor, the Recycler (RC) Flap Sensor, the Stack Input Sensor, or on the Cash Box
Present Sensor) in the VEGA Unit. The Banknote being processed is counted as a dispense
completed Banknote.
NOTE: When a command from the Host Machine is being received, or a dispense request occurs
from pressing the VEGA-RC Pushbutton, or when an Electrical Power failure occurs before the
dispensing process begins, the processing Banknote is counted as a dispense completed
Banknote.
